Bolton Medical Centre - Ratings and reviews
Reviews
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Review titled No problems with the practice
Rated 4 stars out of 5
by Anonymous - Posted on 04 October 2023
Had flu vaccination, no waiting, arrived on time, left after 5 mins, helpful staff, no problems whatsoever, given information regarding side effects.
Visited October 2023
Review titled Bolton Medical Centre
Replied on 06 October 2023
Dear Patient Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled Not happy
Rated 2 stars out of 5
by Fred Wallace - Posted on 04 September 2023
I attended the practice today(04/09/2023) for a 1020 appointment with the nurse at 1115 still waiting to see the nurse enquired what was the hold up was told by the receptionist that the nurse was dealing with a baby so l would have to wait at about 1130 the nurse came to the reception and informed the receptionist that her computer was not showing any patients waiting as she had been free for over an hour,l was not a happy patient
Visited September 2023
Review titled Bolton Medical Centre
Replied on 06 September 2023
Dear Mr Wallace, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please can you contact the surgery on 01204 463900 and ask to speak with the Assistant Practice Manager providing your full details so we can investigate this matter for you. Kind regards L Wall Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Valerie Moxon - Posted on 13 September 2023
Since leaving the last surgery I've learnt so much The care as been amazing So caring and informative I've learnt so much Taking blood was amazing did not feel a thing They listen to you and really help thank you
Visited September 2023
Review titled Bolton Medical Centre
Replied on 14 September 2023
Dear Valerie Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Farzana Wasim - Posted on 12 July 2023
Very polite and helpful receptionists. Very patient and respectful towards all patients. Such a pleasure being here. As a new patient we have been welcomed and had blood test for my son, and help to use the online facilities which makes it easy to book appointments.
Visited July 2023
Review titled Bolton Medical Centre
Replied on 14 July 2023
Dear Farzana Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled Great practice and very help
Rated 4 stars out of 5
by Anonymous - Posted on 07 May 2024
Very nice staff and very nice doctors they help me to carry on with my health . The doctors is very nice and glistening very cheerful what problem with helph I have and then what to sort out with the different treatment and solution .
Visited July 2023
Review titled Bolton Medical Centre
Replied on 07 May 2024
Dear Patient Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled Brilliant Staff
Rated 5 stars out of 5
by Malc Peachey - Posted on 18 July 2023
All the staff are lovely and very friendly and the nurse I saw was very helpful and talked to me in a very informative manner
Visited July 2023
Review titled Bolton Medical Centre
Replied on 19 July 2023
Dear Malc Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled A very much improved practice
Rated 5 stars out of 5
by David Macdonald - Posted on 26 July 2023
As always great service everything always explained. The Nurse me and my wife had an appointment with was very helpful explaining what she was doing and why.
Visited July 2023
Review titled Bolton Medical Centre
Replied on 28 July 2023
Dear Patient Thank you for your recent positive review on NHS choices I will share with the wider team. If you would like to discuss further please contact the surgery Kind regards Leela Wall Practice Manager Bolton Medical Centre
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Review titled Staff are so friendly and polite
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2023
Came to the surgery and they was two lovely young ladies on and the made me feel really welcome!I was seen so quick the appointment wasn’t rushed!really lovely practice
Visited July 2023
Review titled Bolton Medical Centre
Replied on 28 July 2023
Dear Patient Thank you for your recent positive review on NHS choices I will share with the wider team. If you would like to discuss further please contact the surgery Kind regards Leela Wall Practice Manager Bolton Medical Centre
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Review titled Mixed review
Rated 3 stars out of 5
by Anonymous - Posted on 12 July 2023
doctors/Nurses etc fine (if you can get an appointment) reception staff sit talking badly about other patients, the plastic screen around reception is not sound proof and the staff need reminding of this, 5 of us in the waiting room heard them talking badly about other patients. Reception staff speak to you like dirt on their shoe and advise on medication etc like a GP, would be interesting to see if reception staff are qualified to advise such detail before you’ve seen a GP. Before reception staff make someone look/feel stupid for not reading the sign about checking in on the touch screen maybe they should remember some people are different and could be dyslexic, suffering with mental health, anxiety, have processing problems etc, very concerning to listen to the way people are spoken to by reception.
Visited June 2023
Review titled Bolton Medical Centre
Replied on 14 July 2023
Dear Patient, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please can you contact the surgery on 01204 463900 and ask to speak with the Assistant Practice Manager providing your full details so we can investigate this matter for you. Kind regards L Wall Practice Manager
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Review titled Treatment disgusting
Rated 1 star out of 5
by Scott - Posted on 20 May 2023
Long term disabled ordered my repeat morphine and never got it went to surgery to find out and they said I need a medication review come back on Mon to speak to doc and this was on a Friday so now I'm in extreme pain waiting on more surgery and iv got no pain relief to take and nowhere to go for help do not register with this doc they even been in paper for messing priscritions about with people and they doing it again
Visited May 2023
Review titled Bolton Medical Centre
Replied on 22 May 2023
Dear Mr Scott, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please can you contact the surgery on 01204 463900 and ask to speak with the Assistant Practice Manager providing your full details so we can investigate this matter for you. Kind regards L Wall Practice Manager