Blisworth Surgery - Ratings and reviews
Reviews
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Review titled Needs better organisation
Rated 1 star out of 5
by Jan - Posted on 30 April 2024
After being in a queue for 32 minutes, after receiving text to make an a face to face appt. Was told phone or call in at 8am tomorrow. What a joke. I filled in an e consult form yesterday, a waste of time. We are asked to show respect, how about showing us some....
Visited April 2024
Blisworth Surgery has not yet replied.
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Review titled Hard to get appointments
Rated 3 stars out of 5
by James - Posted on 18 March 2024
Staff very friendly, and the GP's seem excellent if you can get to see them. Frequently find it difficult to get an appointment either in advanced or on the day. End up having to set aside an hour after they open to keep ringing in the hope you get though before the very limited number of appointments run out, and if not try again the next day while what was a small problem continues to get worse.
Visited March 2024
Blisworth Surgery has not yet replied.
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Review titled Very hard to get appointments
Rated 2 stars out of 5
by Anonymous - Posted on 09 August 2023
Shocked that there is no telephone queue system when you call for appointments. You have to call at 8:00 and then hear an engaged tone for around an hour until you eventually get through if you're lucky. Feels like I've gone back in time compared to my previous surgery.
Visited July 2023
Review titled Blisworth Surgery
Replied on 15 August 2023
Dear patient Thank you for your feedback. I am sorry that you have had difficulty reaching our Blisworth Surgery. We are aware that our current telephone system is outdated and we are currently looking at new systems with additional features such as queue management, ring back facility etc. I hope you will see improvements later this year. Kind regards Helen Halson Practice Manager
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Review titled Good experience
Rated 5 stars out of 5
by Sheila Doble - Posted on 28 June 2023
The doctor was friendly, welcoming, informative and put me fully at ease. He explained the procedure at every point and included me be asking my response. His tone, vocabulary and general manner were spot on.
Visited June 2023
Review titled Blisworth Surgery
Replied on 29 June 2023
Dear Sheila Thank you for taking the time to provide this lovely feedback. I am very pleased that you had a good experience at Blisworth Surgery. Positive feedback is such an encouragement and I hope you won't mind if I share your comments with the doctor who treated you. Kind regards Helen Halson Practice Manager, The Parks Medical Practice