Skip to main content

Birdhurst Medical Practice - Ratings and reviews

Reviews

Displaying 1 to 4 of 4

  1. Review titled terrible receptionist attitude

    Rated 3 stars out of 5

    by Anonymous - Posted on 15 December 2023

    Receptionists have always acted like its a chore to do their role. Today when making an enquiry the receptionist has offered no help. a text saying your no longer in the catchment area and that's it. calling up was no more help. Calling up last month for test results was also met with the same sort of loathing attitude as every other time I call.

    Visited December 2023

    Report as unsuitable

    Birdhurst Medical Practice has not yet replied.

  2. Review titled Terrible reception attitude

    Rated 3 stars out of 5

    by Anonymous - Posted on 07 August 2023

    When employing reception staff they should be trained to have empathy and not bad attitude, so disappointing. However this is no reflection on the rest of the team just the one receptionist that I unlucky to get

    Visited July 2023

    Report as unsuitable

    Birdhurst Medical Practice has not yet replied.

  3. Review titled Thank you

    Rated 4 stars out of 5

    by Anonymous - Posted on 22 November 2022

    Thank you for supporting myself and my family through our recent health concerns. Friendly and efficient reception team, and brilliant GP's

    Visited November 2022

    Report as unsuitable

    Birdhurst Medical Practice has not yet replied.

  4. Review titled Great Doctors - Receptionists need training

    Rated 3 stars out of 5

    by Jeff Weekes - Posted on 20 October 2022

    Came back from Emergency Day Care and called them as the Consultant and Nurse Practitioner said to make an appointment with GP by Wednesday. Immediate response cannot do it call on Wednesday for emergency appointment (which may not be available) - it is amazing that Receptionists have such control over things. Asked to speak to the Practice Manager conveniently not there - available on Monday! You cannot message a GP as in other Surgeries as they do not allow it. I will admit you have to be quite insistent to get a response. Dear Doctors your reputation is at stake operating like this.

    Visited October 2022

    Report as unsuitable

    Birdhurst Medical Practice has not yet replied.