Bexley Medical Group HPS - Ratings and reviews
Reviews
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Review titled Very helpful practice.
Rated 5 stars out of 5
by Anonymous - Posted on 24 February 2024
Head receptionist & team are very patient and help deal with any matters I raise. Could not do more for me. The Dr I have seen recently - three times, goes above and beyond. When matters are urgent - dealt with immediately. Extremely caring and listens to me.
Visited February 2024
Bexley Medical Group HPS has not yet replied.
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Review titled Thanks to all the reception staff
Rated 5 stars out of 5
by David Constable - Posted on 30 March 2023
During the past month I have had to call (and sometimes visit ) the surgery several times and I wish to praise and thank the reception staff for always being friendly and most helpful. They have a difficult job being on the front line of the practice and should never have to suffer any abuse .
Visited March 2023
Review titled Bexley Medical Group HPS
Replied on 30 March 2023
Dear David, Thank you very much for your kind and positive review which I will share with the team. It is certainly getting harder to please all of the people all of the time! Regards Marion Eaglesfield - reception manager - Hurst Place Surgery
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Review titled Top receptionists
Rated 5 stars out of 5
by Sue - Posted on 02 August 2022
I feel that the receptionists here go above and beyond their duty to make their patients feel welcomed and valued. They are open and caring and make you feel important and at ease when you walk in the door and on the phone- nothing is ever too much trouble. Thank you so very much.
Visited July 2022
Review titled Bexley Medical Group HPS
Replied on 04 August 2022
Dear Sue, Thank you so much for leaving a positive review, all too often it's the negative ones that patients report. I have shared your comment with the rest of the team. Regards Marion Eaglesfield Reception Manager