Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Fast service
Rated 3 stars out of 5
by Anonymous - Posted on 18 March 2025
I rang up in the morning for a sore throat, seen at 12:35, and in hospital for “repairs” by 15:00. Overnight stay and released the following day
Visited March 2025
Review titled Beversbrook Medical Centre
Replied on 19 March 2025
Dear Patient, Thank you for sharing your experience. We are pleased we could help get you the care you needed so quickly. Wishing you a smooth recovery! Kind Regards, Julie Taylor - Operations Manager
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Review titled Helpful advice
Rated 4 stars out of 5
by Romily Britton - Posted on 27 March 2025
The doctor was able to give me good advice and facilitated a helpful referral. I was impressed by the pleasant and efficient way in which I was treated.
Visited March 2025
Review titled Beversbrook Medical Centre
Replied on 31 March 2025
Dear Romily, Thank you for your thoughtful review! We are pleased you had a positive experience and that the referral process was helpful. Wishing you the best in your continued care. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good appointment
Rated 4 stars out of 5
by Janet Mary Deacon - Posted on 13 March 2025
I found it difficult to understand the GP’s accent but I think he suggested some therapy I’m not sure.
Visited March 2025
Review titled Beversbrook Medical Centre
Replied on 17 March 2025
Dear Janet, Thank you for your feedback. We are sorry to hear that you had difficulty understanding the GP during your appointment. Clear communication is important to us, and we would be happy to offer clarification regarding the suggested therapy. Please feel free to contact us, and we will be glad to help ensure you have all the information you need. Kind Regards, Julie Taylor - Operations Manager
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Review titled Fantastic helpful empathic treatment
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2025
Effective treatment ….Whilst in acute metal distress , dreading going to the doctors . I can honestly say I have never felt so ‘seen and heard’ the practice now feels like a very, safe , calming environment and all the staff receptionists , doctors, nurse practitioners feel like they are championing my recovery it’s been such a relief
Visited March 2025
Review titled Beversbrook Medical Centre
Replied on 09 April 2025
Dear Patient, Thank you so much for your heartfelt feedback. We are pleased to hear you felt seen, heard, and supported during such a difficult time. It means a lot to us to know the team has helped create a safe and calming space for you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very pleased
Rated 5 stars out of 5
by Sid ass - Posted on 08 March 2025
Appointment arranged at short notice and seen by the doctor who prescribed antibiotics and steroids with a follow up appointment in two weeks time.
Visited March 2025
Review titled Beversbrook Medical Centre
Replied on 10 March 2025
Dear Sid, Thank you for your feedback! We are pleased we could arrange your appointment quickly and ensure you received the necessary treatment. We really appreciate your review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice but would prefer my registered practice.
Rated 4 stars out of 5
by Anonymous - Posted on 22 March 2025
I had an appt at Beversbrook last week. I am actually registered with a doctor at Patford House and would prefer to be seen at Patford House rather than Beversbrook but there are always very limited appointments at Patford House which is frustrating. My appt at Beversbrook was fine. Waiting time on screen said 6 min but I waited 20 mins. The doctor was friendly and seemed thorough. I was satisfied with the outcome of my visit, but I would still prefer to go to Patford House to see a doctor that I am familiar with.
Visited March 2025
Review titled Beversbrook Medical Centre
Replied on 26 March 2025
Dear Patient, Thank you for your feedback. We are pleased to hear you were satisfied with your appointment at Beversbrook, though we understand your preference for being seen at Patford House. We do our best to offer appointments across our sites based on availability and demand, but we appreciate your comments. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good experience
Rated 5 stars out of 5
by Tony Inigo-Jones - Posted on 28 March 2025
Used Patches to raise a concern which I found easy to do as I have used it several times. The practice texted me an appointment shortly afterwards. It was not an urgent issue so the appointment in a couple of weeks time was convenient. Doctor was very understanding, checked me over and reassured me that although further investigation is needed it was not urgent and there is nothing to worry about.
Visited March 2025
Review titled Beversbrook Medical Centre
Replied on 31 March 2025
Dear Tony, Thank you for your feedback. We are pleased you found PATCHS easy to use and that your appointment was arranged smoothly. It is good to hear the doctor provided clear reassurance and we really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly, courteous and attentive
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2025
Pleasant treatment from booking, and from reception on arrival. Nurse was friendly and listened carefully as to the symptoms. Treatment for ear infection recommended and is being tried. Given a hoped for outcome, but suggested criteria for return, if symptoms not clearly resolving. Overall, as my first visit to Beverbrook, a generally satisfactory experience.
Visited March 2025
Review titled Beversbrook Medical Centre
Replied on 19 March 2025
Dear Patient, Thank you for your kind review! We are pleased to hear that your first visit to Beversbrook was a positive one and that you felt well cared for by our team. We hope your treatment is effective, but if your symptoms persist, please do contact us. Best Regards, Julie Taylor - Operations Manager
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Review titled Efficient & Friendly
Rated 4 stars out of 5
by Anonymous - Posted on 14 March 2025
Great service as usual Staff are a credit Easy to sign in Relaxed waiting room abiet awful music ! Dr was extremely friendly relaxed very caring & sympathetic and my problems were dealt with accordingly
Visited March 2025
Review titled Beversbrook Medical Centre
Replied on 17 March 2025
Dear Patient, Thank you for your kind feedback. We are pleased to hear you had a positive experience with our staff and felt well cared for by the doctor. We will certainly take your thoughts on the music into consideration! We appreciate you sharing your thoughts with us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent communication
Rated 5 stars out of 5
by Fiona Witts - Posted on 15 March 2025
I had some concerning symptoms and used Systmonline to communicate with the surgery. Within 10 minutes I had a reply and an opportunity to book an appointment for the next day The doctor was clear and informative regarding my symptoms and next steps. The receptionist was helpful and the whole experience was all you could wish for.
Visited March 2025
Review titled Beversbrook Medical Centre
Replied on 17 March 2025
Dear Fiona, Thank you for your review. We are pleased you had a smooth experience using Systmonline and that you received timely care. It is good to hear you found the doctor informative and the receptionist helpful and we really appreicate the feedback. Kind Regards, Julie Taylor - Operations Manager