Bellingham Green Surgery
24 Bellingham Green, London, SE6 3JBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not Good
Rated 2 stars out of 5
by Anonymous - Posted on 09 March 2024
Filled in online information to see GP. Got a message saying that I need a appointment to see a GP. Got a message saying they would send me an appointment. Week on still no message of appointment. The practice has gone downhill since it merged. I'm no longer happy with the service but it's the nearest GP to me. Something really needs to be done about it.
Visited March 2024
Review titled Bellingham Green Surgery
Replied on 29 April 2024
Dear Patient Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards Patient Experience Team
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Review titled Horrible place
Rated 1 star out of 5
by Kay - Posted on 10 July 2024
Don’t bother going here it takes hundreds of years to get back to you and for people that are vulnerable it doesn’t accommodate for example my mums phone numbers is not working but needs to visit the doctors for cervical problems she was told to find someone who has a phone to do the phone application we stated that we did the form but however her phone number is not working so the doctor can’t get a hold of her the receptionist told her there was nothing she could do which is really unfair and discriminative and not equally helping others that don’t have internet access or a phone like I mean how is calling on someone else is phone going to respect her privacy the lack of care for others with the extremely rude receptionist that they hire that are overly aggressive and rude to people when all people want to do is just to check their health paying taxes and still having appointments are like gold dust
Visited October 2023
Review titled Bellingham Green Surgery
Replied on 23 July 2024
Dear Kay, Thank you for taking the time to leave a review. I am sorry to hear that you are not happy with the service that you have received. I would be happy to discuss your concerns further with you. You can contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind regards Frankie Patient Experience Officer
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Review titled total utter rubbish practice
Rated 1 star out of 5
by Anonymous - Posted on 01 June 2023
keep being told by chemist when I try and collect my prescription you need a review by the doctor you don't answer the the phone to me ever the NHS app is useless the Web site gotta answer loads of questions and get nowhere
Visited June 2023
Review titled Bellingham Green Surgery
Replied on 28 July 2023
Dear Patient I am sorry to hear that you are unhappy with the level of service at the practice. You are welcome to submit a feedback form on our website if you would like me to look into this further. https://www.modalitypartnership.nhs.uk/contact Kind Regards, Patient Experience Team