Bellevue Medical Centre
6 Bellevue, Edgbaston, Birmingham, West Midlands, B5 7LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great GP experience
Rated 3 stars out of 5
by Simon McDonald - Posted on 21 May 2024
Next to impossible to get an appointment on normal conditions only able to get an appointment due to speaking to 111, Such a serious Condition and red flags I had an appointment four days later.
Visited May 2024
Review titled Bellevue Medical Centre
Replied on 24 June 2024
Dear Mr McDonald, Modality Partnership currently offer both urgent on the day appointments and pre bookable appointments. Pre bookable appointments are available to be booked up to seven days in advance with a range of clinicians and are subject to availability. Healthcare nationally is seeing a dramatic increase in demand especially within General Practice. This means phone lines are busier than normal and wait times on the phone are incredibly high. We are constantly hiring and looking at additional staffing to help manage demand. Our clinical and non-clinical teams now have a range of skilled staff, from GPs, Advanced Nurse Practitioners, Pharmacists, Practice Nurses, Home Visiting Team, Social Prescribers and Health Coaches to name a few. However, there is a national shortage of GPs, which pre-dates the pandemic, meaning we are unable to just find more Doctors to help manage this demand. When the appointments are full for any given day then no more can be added. Our staff are trained to seek advice if the matter is urgent, and signpost patients to suitable alternative care provision when it would be clinically unsafe to add more patients to the list. I appreciate that this may be frustrating for our patients, and I would like to reassure you that the Practice is seeing as many patients as safely possible daily. Thank you for taking the time to share your feedback with us. Kind regards, Amy Patient Experience Team
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Review titled Great practice
Rated 5 stars out of 5
by Richard Thomas - Posted on 15 May 2024
Lovely friendly staff. I've seen both a doctor and a nurse here and both have been very friendly and helpful. So far I haven't had any difficulties in getting an appointment here either.
Visited May 2024
Review titled Bellevue Medical Centre
Replied on 24 June 2024
Dear Mr Thomas, Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Amy Patient Experience Team
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Review titled Great experience
Rated 5 stars out of 5
by Charlotte Ashley - Posted on 01 May 2024
Had a smear this morning. Usually a pretty excruciating experience but today it was quick, professional and comfortable. I felt in very safe hands. She was also able to answer other questions about health screening and provided me with the information I needed. All in all a pretty good 15 minutes. Thanks! And on time too.
Visited May 2024
Review titled Bellevue Medical Centre
Replied on 24 June 2024
Dear Ms Ashley, Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Amy Patient Experience Team
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Review titled Medication Review
Rated 2 stars out of 5
by Anonymous - Posted on 15 May 2024
The first time I thought I had arranged to be called by the pharmacist nothing happy during the allotted time for them to call. I called to find out why and they had record of the appointment. A call was arranged and that happened and the level of service was good.
Visited May 2024
Review titled Bellevue Medical Centre
Replied on 24 June 2024
Dear Patient, I am sorry to hear that you were not contacted during the time that you believed you had made an appointment with the Practice. I appreciate that this would have been very frustrating for you. However, I am pleased to see that when you contacted the Practice you were booked for an appointment, and you were happy with the level of service provided. Kind regards, Amy Patient Experience Team
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Review titled Great ltc review
Rated 5 stars out of 5
by Anne carpenter - Posted on 20 May 2024
Lady was very professional, kind and could actually take blood from my arm. As someone that has trouble finding someone that can take my blood I am very impressed. First time not a pin cushion.
Visited May 2024
Review titled Bellevue Medical Centre
Replied on 24 June 2024
Dear Ms Carpenter, Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Amy Patient Experience Team
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Review titled Amazing experience
Rated 5 stars out of 5
by Kan - Posted on 02 May 2024
Love this GP as always, everyone is enthusiasm, professional and happy to help all the time. My father had a sore throat this morning, we got the doctor appointment for the same day. All the procedures are simple and smooth. Fantastic GP team in Birmingham!
Visited May 2024
Review titled Bellevue Medical Centre
Replied on 24 June 2024
Dear Kan, Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Amy Patient Experience Team
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Review titled Really helpful pharmacist
Rated 5 stars out of 5
by Adam Chatwin - Posted on 24 May 2024
I was having big problems getting hold of my regular medication, there are massive shortages expected to last until 2026, the pharmacist was able to sort something out for me. Which I’m very grateful. He was polite and friendly and professional thanks for all your help.
Visited May 2024
Review titled Bellevue Medical Centre
Replied on 24 June 2024
Dear Mr Chatwin, Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Amy Patient Experience Team
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Review titled Diabetic review
Rated 5 stars out of 5
by Robert whitaker - Posted on 25 April 2024
The diabetic nurse. I saw this morning was outstanding and an asset to the practice. The management at the practice could learn a lot from her.
Visited April 2024
Review titled Bellevue Medical Centre
Replied on 30 April 2024
Dear Robert Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Patient Experience Team
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Review titled Great Practice
Rated 5 stars out of 5
by Seif Mour - Posted on 26 April 2024
I phoned asking a phone call appointment with my doctor. I was given appointment on the first working day of the doctor. I received the call on date and within time. My questions were answered and advice was given.
Visited April 2024
Review titled Bellevue Medical Centre
Replied on 30 April 2024
Dear Seif Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Patient Experience Team
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Review titled Really good
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
I saw one of the ladies who does blood tests as it was a blood test I was in for, the lady I had was brilliant as always, so kind, she chatted with me and interacted with my little one and had the resources to keep my little one calm whilst I had my bloods and checks done. She was so friendly, patient and professional. Great service all round.
Visited April 2024
Review titled Bellevue Medical Centre
Replied on 24 June 2024
Dear patient, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Amy Patient Experience Team