Bellevue Medical Centre - Ratings and reviews
Reviews
-
Review titled Good
Rated 4 stars out of 5
by Lamia - Posted on 21 March 2024
My son has seen by the doctor today morning and it was vey good and the doctor was helpful and give a n excellent explanation. Doctor zaib
Visited March 2024
Review titled Bellevue Medical Centre
Replied on 08 April 2024
Dear Lamia Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
-
Review titled Great Practice
Rated 5 stars out of 5
by Hamid - Posted on 26 March 2024
The nurse I have seen today to take my blood test and do my check up was really great and very helpful. She was very kind, friendly, and at the same time very thorough and professional. I felt very comfortable and her skill of blood taking was amazing. It was quick and painless. I really appreciate it.
Visited March 2024
Review titled Bellevue Medical Centre
Replied on 08 April 2024
Dear Hamid Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
-
Review titled Helpful and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2024
The Health care practitioner was very helpful and took her time to explain and clarify things for me. Happy with the care.
Visited March 2024
Review titled Bellevue Medical Centre
Replied on 08 April 2024
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 19 March 2024
Its a good practice most of the time , happy that the phone line wait has improved. Still needs to improve on wait times for pre bookable appointment and more slots for emergency on the day appointments.
Visited March 2024
Review titled Bellevue Medical Centre
Replied on 08 April 2024
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
-
Review titled Great nurse
Rated 5 stars out of 5
by Sylvia Okolie - Posted on 12 February 2024
The nurse that did my diabetic review was very professional and extremely skilled when she was taking my blood. She found my vein easily which usually very difficult. I often had to be sent yo hospital to have my blood taken but this nurse took my blood with ease. I am greatful
Visited February 2024
Review titled Bellevue Medical Centre
Replied on 23 February 2024
Dear Sylvia Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
-
Review titled Helpful and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2024
Good professional service and the pharmacy was helpful and took her to explain things. She shown genuine care which is nice.
Visited February 2024
Review titled Bellevue Medical Centre
Replied on 23 February 2024
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
-
Review titled My surgery
Rated 3 stars out of 5
by Anonymous - Posted on 01 February 2024
Had phone consultation regarding review of my medication. Was thorough in her questioning, polite manner and very pleasant.
Visited February 2024
Review titled Bellevue Medical Centre
Replied on 23 February 2024
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
-
Review titled Professional clinical but fair logistic
Rated 4 stars out of 5
by Anonymous - Posted on 20 February 2024
The GPs, nurses or phlebotomists and pharmacists are all very professional, however, the booking of appointments is really bad. Received booking links from messages for online booking; but that system actually can’t make any bookings as there were no time slots available in the 2-week period even I tried the booking immediately after received the message. Then I tried several times within the 7-day validity, but I was unsuccessful each time. At the end, I still need to call the GP to make an appointment by phone. Though the receptionist confirmed a telephone consultation appointment initially, but soon she called back and changed to another date, telling me that there will be a confirmation message send to my phone. But the confirmation message was confusing: “Confirmation of appointment on 19 Feb 2024 09:00 at Modality Partnership - Bellevue Medical Centre. For queries phone 01217288540.” It sounded that it was a face to face appointment, but actually it was still a phone consultation. You know it took me to prepare a lot to take my 93-year-old dad to ho there by 0900. It was the wonderful Pharmacist n GP who were able to squeeze a time slot for seeing my dad in person.
Visited February 2024
Review titled Bellevue Medical Centre
Replied on 29 February 2024
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
-
Review titled Impossible to contact surgery
Rated 1 star out of 5
by Anonymous - Posted on 03 March 2024
Tried to order repeat prescription - medication not listed on my NHS repeat prescription list Went to surgery to request prescription and explained I was running out of medication. No action taken. Still no medication and no information or contact from surgery
Visited February 2024
Review titled Bellevue Medical Centre
Replied on 08 April 2024
Dear Patient I am sorry to hear that you are unhappy with the level of service at the practice. You are welcome to submit a feedback form on our website if you would like me to look into this further. https://www.modalitypartnership.nhs.uk/contact Kind Regards, Patient Experience Team
-
Review titled Frustrating
Rated 3 stars out of 5
by Anonymous - Posted on 19 February 2024
To me an email contact over health concerns would be far more useful than a”rating experience”. These days email is a consistent and documented link which is vastly superior to telephone contact. It also allows a patient to be very clear about concerns, dates, follow ups and symptoms. It would also make ongoing treatment or treatment recommendations far clearer.
Visited February 2024
Review titled Bellevue Medical Centre
Replied on 23 February 2024
Dear Patient, Thank you for taking the time to leave a review and providing feedback that will be shared with the Practice Kind Regards Patient Experience Officer