Bedwell Medical Centre
Sinfield CL, Bedwell Cres, Stevenage, Hertfordshire, SG1 1LQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Positive first impressions
Rated 4 stars out of 5
by JFG - Posted on 25 June 2023
A couple of weeks ago I decided to investigate changing to a different surgery as I was becoming increasingly disillusioned by the one I have been registered with since 2007. Two friends recommended Bedwell Surgery as being a caring, friendly Practice. I registered on Thursday 8th June. The receptionist was polite, friendly, and informative. She made me feel welcome straight away. I was given an appointment for a Health Check on Wednesday 14th June with a nurse. The nurse was again, polite, friendly, caring and informative. My BP was rather high so she suggested I checked it at home later on and call the surgery with the numbers later. When I eventually founded my BP monitor, it was too late in the day to phone. After 2 readings, last night and this morning, I decided to see if I might be lucky to have an appointment with a doctor today. I was phoned at 09.02 by a very pleasant doctor. Not only did we sort out a 7 day monitoring of my BP but after a short discussion about my general health, it was suggested I see the MSK practitioner and an appointment was made for Tuesday 27th June. I should like to thank everyone I've spoken to so far for their friendly, caring manner, for listening to me and for making me feel like a human being again instead of just a statistic.
Visited June 2023
Review titled Bedwell Medical Centre
Replied on 14 June 2024
Dear patient, apologies but a couple of comments were not responded to from the website at the time of input and I can see you were one of them. I know it is a year ago now, but thank you very much for your positive feedback. I very much hope you are still happy with our service. Regards, Allison Seymour Practice Manager
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Review titled Ignored
Rated 2 stars out of 5
by Anonymous - Posted on 22 June 2023
I feel like both times when I have been to the doctors. I have been played down and made out as if I was lying. I constantly feels like I am being ignored and made to feel low. The amount of times of not wanted to come to the GP with anything, until it gets to the point where I have no choice.
Visited June 2023
Review titled Bedwell Medical Centre
Replied on 23 June 2023
I am sorry to read this. Unfortunately you have left your comment anonymously so I am unable to research into this for you. If you are able to give me a call I can look into this matter further for you. Allison Seymour, Practice Manager