Bedlingtonshire Med.Group - Ratings and reviews
Reviews
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Review titled Caring
Rated 5 stars out of 5
by Terrryc - Posted on 05 January 2024
I am a cancer patient and can say, I am more than happy with the treatment and attention that I am receiving for this awful condition. Thank you for your endeavours on my behalf. Even with a lost cause.
Visited December 2023
Review titled Bedlingtonshire Med.Group
Replied on 07 February 2024
Dear Patient Thank you for taking the time to respond and share this positive feedback. Everyone at our practice strives to provide an excellent patient experience at all times. We value each patient regardless of age or problem and would like to assure you that this feedback will be passed on within the team. Mrs Joanne Hodge Patient Experience Manager Bedlingtonshire Medical Group
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Review titled Absolutely Poor
Rated 1 star out of 5
by Anonymous - Posted on 16 November 2022
I've been prescribed drugs from out of the blue. They are obviously mixing me up with someone else. How can this happen? What kind of record keeping are these doctors doing!?? They are also very lax on keeping my patient record up to date, i.e. having things added to my record, i.e. saying I'm a smoker when I've never smoked a day in my life. In general, I'd avoid this practice if possible.
Visited November 2022
Review titled Bedlingtonshire Med.Group
Replied on 07 February 2024
Dear Patient Thank you for taking the time to provide this feedback regarding your medical records. As Patient Experience Manager I would like to look into this further. If you would like to contact me at the surgery by telephone (01670 822695) or email (nencicb.nor.bedlingtondoctors@nhs.net) I will be happy to investigate these errors further. Joanne Hodge Patient Experience Manager