BEDFORD HILL FAMILY PRACTICE
120-124 Bedford Hill, Balham, London, Greater London, SW12 9HSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best Practice ever!
Rated 5 stars out of 5
by Ellie - Posted on 17 February 2025
In times where you hear a lot of bad things about GPs I always make sure I rave about Bedford Hill and bring some positivity back! It’s tough at the moment for GPs but Bedford Hill meets and exceeds expectations every time! I highly commend every person who works there as I have had amazing care. I’ve felt welcome, listened to well looked after and reassured. I want to say a big thank you to you all for everything you’ve done for me!
Visited February 2025
Review titled BEDFORD HILL FAMILY PRACTICE
Replied on 17 February 2025
Dear Ellie, Thank you so much for taking the time to leave such a positive review. Your kind words mean a lot to all of us here at Bedford Hill. We are thrilled to hear that you’ve felt welcome, listened to and well cared for during your visits. It’s a challenging time for everyone in healthcare, and comments like yours is a huge encouragement to our entire team. Thank you once again for your feedback and support—it really brightens our day! With warm regards, The Bedford Hill Practice Team
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Review titled The best gp surgery
Rated 5 stars out of 5
by Ann - Posted on 02 December 2024
I recently had the pleasure of visiting Bedford Hill Family Practice, and I can't say enough about the incredible front desk receptionists and the amazing GPs. From the moment I walked in, the receptionists greeted me with warm smiles and professionalism, making the check-in process a breeze. They were attentive, answering all my questions and ensuring I felt comfortable. The GPs here are simply outstanding. They take the time to listen, understand my concerns, and provide thorough explanations. Their knowledge and compassionate approach make every visit a positive experience. It’s evident that the entire team at Bedford Hill is dedicated to patient care. I highly recommend this practice to anyone looking for a welcoming environment with top-notch medical expertise! ⭐⭐⭐⭐⭐
Visited December 2024
Review titled BEDFORD HILL FAMILY PRACTICE
Replied on 03 December 2024
Thank you so much for your kind words and thoughtful review! We're delighted to hear about your positive experience at Bedford Hill Family Practice. Our reception team work hard in creating a welcoming and supportive environment, and our GPs are committed to providing attentive, compassionate care tailored to each patient’s needs. Your feedback truly means a lot to us and motivates us to continue delivering the best possible service. Thank you for recommending us. Practice Manager
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Review titled Highly recommend!
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2024
I recently visited Bedford Hill Family Practice and was impressed by the exceptional service from a young girl in a headscarf at the front desk. Her warm greeting and professionalism put us at ease right away. She efficiently registered my mother, expertly handling paperwork and phone calls while assisting other patients. She also booked us a convenient appointment. The doctors were equally impressive—knowledgeable and compassionate. She took the time to listen to my mother’s concerns. Overall, the excellent front desk service combined with the doctors' professionalism made for a reassuring experience.
Visited November 2024
Review titled BEDFORD HILL FAMILY PRACTICE
Replied on 18 November 2024
Thank you for sharing your positive experience at Bedford Hill Family Practice. We are delighted to hear that both our front desk staff and doctors made a positive impression during your visit. Your kind words about the Receptionist at the front desk are greatly appreciated, and we will certainly pass on your feedback to her. Comments like yours are incredibly uplifting for our staff and reinforce the dedication they bring to their roles every day. We’re also delighted that our doctors provided compassionate and attentive care to your mother, ensuring her concerns were heard. Thank you for your feedback. We look forward to continuing to support you and your family. Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Emma - Posted on 06 June 2023
I was contacted by the GP to make a non-urgent appointment and used the E consult service to book. I was given a face to face appointment very quickly and the doctor was extremely helpful. My whole family has always received excellent care at this practice and we all feel very spoiled and grateful
Visited June 2023
Review titled BEDFORD HILL FAMILY PRACTICE
Replied on 09 June 2023
Thank you for your lovely review. We are really glad that you are pleased with the e-consult service. I will pass the feedback on to the rest of the team. Regards Practice Manager
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Review titled Very supportive
Rated 5 stars out of 5
by Mark J - Posted on 17 May 2023
Very efficient visit, on time and easy to navigate. Well looked after and answered all questions leaving feeling well looked after
Visited May 2023
Review titled BEDFORD HILL FAMILY PRACTICE
Replied on 18 May 2023
Thank you for your kind review. We are really glad that you felt well looked after. Regards Practice Manager
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Review titled Accessible GP
Rated 4 stars out of 5
by Anonymous - Posted on 10 May 2023
I was able to arrange a F2F appointment within a fortnight / The appointment was on time / A way forward was agreed.
Visited May 2023
Review titled BEDFORD HILL FAMILY PRACTICE
Replied on 15 May 2023
Thank you for your feedback. I will be sure to pass this on to the rest of the team. Regards Practice Manager
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Review titled Receptionist who can make or break a practice’s reputation
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2023
The nature , kindness, politeness, efficiency and extra effort of the receptionist this morning was far beyond expectations making what could have been embarrassing experience a pleasure I’m one patient who will happy to return to the surgery for what ever reason if this is to be the way patients are treated, thank you, Pamela.
Visited May 2023
BEDFORD HILL FAMILY PRACTICE has not yet replied.