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Beauchamp House - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Great service

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 August 2022

    I called at 8.04am and selected the option of the callback service which was great rather than holding on the line - the reception team called me back and booked me a telephone consultation for that morning. Three minutes later the GP called me for my consultation. Absolutely fantastic service.

    Visited August 2022

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  2. Review titled Very variable

    Rated 2 stars out of 5

    by Anonymous - Posted on 10 January 2023

    The nurses here are fantastic You couldn't get a better service unfortunately the GP's are not of the same standard. With one exception; they are not that good and not very understanding. Or willing to listen. As written in other reviews, the booking system is appalling. You do get called back but this seems to he a method of obstructing you to get an appointment so this begs the question of what is the point. We all know that the NHS is under funded and under extreme strain but I think people would appreciate be able to get some appointment even if it's a week or so later and as previously mentioned not almost "diagnosed " by reception. I have had to resort to initially calling 111 who then call the surgery and then you do get an appointment. You should not have to do this. Its ludicrous for all concerned.

    Visited August 2022

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