Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Ms SE Charles - Posted on 12 June 2025
Saw Dr who gave clear advice and information and I felt listened to. Was so helpful to see a doctor in person. Came away feeling that steps had been taken to deal with my concerns.
Visited June 2025
Beacon Medical Group has not yet replied.
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Review titled Prompt appointment
Rated 4 stars out of 5
by Heath - Posted on 12 June 2025
Appt with Physio. Saw on time thorough assessment good advice. Listened to my symptoms before suggesting a plan for recovery
Visited June 2025
Beacon Medical Group has not yet replied.
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Review titled rubbish
Rated 2 stars out of 5
by Anonymous - Posted on 12 June 2025
Took many days again to sort a simple prescription out. Hardly a cd drug. I had to do a e consort as the other site kept timing out (on line service) I tried x 7 times. Ended up calling the practice 2 hours after trying. Explained that I couldn’t work the NHS app or system on line service. Reception took details. Hydrocortisone cream which I have had many times before. Days later I was asked to send a photo of the rash (Friday late afternoon) Nearly 2 weeks later I received the cream !!!!
Visited June 2025
Beacon Medical Group has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Les Bowman - Posted on 11 June 2025
The phone queue was rather long but it had a ring back option which worked for my booking. My GP was his usual efficient & very friendly nature, he diagnosed my several problems giving me a way forward. Many Thanks
Visited June 2025
Beacon Medical Group has not yet replied.
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Review titled Bad place to go
Rated 1 star out of 5
by Anonymous - Posted on 11 June 2025
I fill in the online form for the doctor as when I phone up first thing in the morning I was 20 in the queue and couldn’t get through. I then had an email asking a question about my condition which I replied to. They took a few days to get back to me saying I had a phone call appointment in over a week time, which I thought was a really long wait just for a phone call appointment. When I had my appointment the doctor was very rude and made me feel like I was wasting his time. But in the phone where I kept saying that I was worried about it, he asked me to come into the doctors. So I asked when will my appointment be, and he said can you get here in the next 5 mins which was really unreasonable as I was about 30 mins away at work. I then managed to get him to give me an appointment a bit later in the day. He was still really rude and seem liked I was wasting his time. He also kept repeating himself over and over again.
Visited June 2025
Beacon Medical Group has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Olivia - Posted on 11 June 2025
Had the best experience with beacon medical. I filled in an online application as I was suffering with tonsillitis and within the hour I had a doctor call me and prescribe antibiotics. The lady who helped me was so kind and supportive
Visited June 2025
Beacon Medical Group has not yet replied.
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Review titled Friendly nurses
Rated 4 stars out of 5
by Linda Burgoyne - Posted on 13 June 2025
Had blood test - very quick & painless No waiting and friendly nurse. Waiting room empty (not like pre-Covid days when it was busy)
Visited June 2025
Beacon Medical Group has not yet replied.
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Review titled The nurse was fantastic!
Rated 5 stars out of 5
by Megan-Louise Bonner - Posted on 14 May 2025
The nurse was fantastic with my daughter for her preschool vaccinations. She made my daughter feel comfortable, showed interest and very attentive. She gave lots of post vaccination care advice to myself and I felt my daughter was in very safe hands. Thank you Lauren Fildew
Visited May 2025
Review titled Beacon Medical Group
Replied on 21 May 2025
Dear Megan-Louise Bonner, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2025
Beacon Medical always go that extra to sort any health issues in a quick time. A prime example of this was my Dr listened to my medical query and was able to quickly diagnose the problem.
Visited May 2025
Review titled Beacon Medical Group
Replied on 21 May 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Good practice
Rated 5 stars out of 5
by John Fildew - Posted on 04 June 2025
Had query in regards to blood sugar levels. Filled in a simple query form online. Received a phone call within two hours of sending
Visited May 2025
Beacon Medical Group has not yet replied.