Barnard Medical Group
43 Granville Road, Sidcup, Kent, DA14 4TAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointing and frustrating experience
Rated 1 star out of 5
by Anonymous - Posted on 13 May 2025
I really hate to complain, especially as someone who also works in the NHS, but the care provided by this surgery is genuinely poor. The reception staff are often rude and unhelpful—you’re told one thing, and then it doesn’t happen. It’s incredibly frustrating. You’re constantly directed to use the NHS app, yet there are rarely, if ever, any appointments available to book. The eConsult system feels completely ineffective. After filling it out in detail, all you’re told is to book an appointment—but how can you do that when the surgery only opens during working hours, and there’s no flexibility? I also support my mum with her care, and I honestly feel that if I wasn’t advocating for her, the surgery would just leave her to struggle. It’s incredibly disappointing and stressful trying to get basic care here.
Visited May 2025
Barnard Medical Group has not yet replied.
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Review titled Helpful Doctor
Rated 4 stars out of 5
by Mary - Posted on 07 August 2024
The doctor was really helpful, gave me the help I needed, He listened to me whist I explained was caring and considerate, did not rush me as I do get very nervous and flustered and find visiting the doctors very difficult and put it off until i absolutely have to go.
Visited August 2024
Barnard Medical Group has not yet replied.
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Review titled Prompt and efficient care
Rated 5 stars out of 5
by Anna - Posted on 25 July 2024
My mother had a severe case of sciatica over the weekend. We completed a request for an online appointment on Sunday afternoon. The practice nurse rang us back on Tuesday with prescription and an offer for an appointment with a physiotherapist. My mother had her appointment this Thursday. Excellent care all around thank you.
Visited July 2024
Barnard Medical Group has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by D Farr - Posted on 17 October 2023
Had an appointment for a ultrasound for AAA Had read reviews as this is not my GP practice but they do the ultrasound in this area. I couldn’t fault the service or the staff. The receptionist was polite and helpful and the lady who done my scan was absolutely brilliant, kind and informative.Thank you
Visited October 2023
Barnard Medical Group has not yet replied.