Bannockburn Surgery
20-22 Bannockburn Road, London, Greater London, SE18 1ESContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent GP surgery practice!
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2025
The GP practice provides excellent service with really helpful advice for the elderly. In particular their care of my elderly parent is outstanding. I find the staff very helpful. I find the booking system very efficient. I am very pleased with the surgery and staff especially at the speed and accuracy of communicating my results and my elderly parent. I am continually impressed by the excellent standard of care for the elderly and ease of communication.
Visited May 2025
Bannockburn Surgery has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 12 April 2024
You can never get a GP appointment even though they tell yiu to call at 8am. The re was 17 people in the queue and still when I get through 26 minutes later, no appointments are left. I have driven to the surgery before and witnessed staff chatting and not answering the calls. A few weeks ago I was experiencing symptoms year I knew was the a chest infection starting, I tried several times to get an appointment but couldn't. A week later I was in hospital with Pneumonia. I spent a week there and since being out I've needed further medical attention which has been difficult to get. I was at the hospital last Friday and the consultant said I need to be seen at my drs this week but of course I can't as there's never any appointments. The staff are rude and unhelpful which makes you feel very vulnerable especially when you are unwell.
Visited April 2024
Bannockburn Surgery has not yet replied.