Baddow Village Surgery
Longmead Avenue, Great Baddow, Chelmsford, Essex, CM2 7EZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good service
Rated 5 stars out of 5
by Anonymous - Posted on 06 May 2025
Easy access - liked the countdown queuing system. Appointment available quickly and doctor just about on time. Quick, friendly and understanding session.
Visited May 2025
Review titled Baddow Village Surgery
Replied on 30 May 2025
Dear Patient, Thank you for taking the time to write this review. I'm pleased to hear about your positive experience at the surgery. I will pass this feedback to the team. Thank you, Tamzin Haynes Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Eleni - Posted on 08 May 2025
Myself and my partner recently moved to Great Baddow Surgery in which the experience we have received has been very different to any we have experienced before. The moment you walk into the surgery, you are greeted with smiles and the whole team are dedicated to helping you. They go above and beyond and no question or task is too much. I had an appointment with a GP at this surgery who recognised quickly my deterioration in health and listened thoroughly to my previous experiences and symptoms. At a time when I was very scared and unwell, this GP showed compassion and care, sending me to hospital immediately to receive the care I needed and prevented serious consequences. Since being discharged from hospital, the GP has checked in with me and I feel reassured that I will continue to be under their great care. I am so incredibly grateful for this surgery and the kindness I have received. Thank you.
Visited April 2025
Review titled Baddow Village Surgery
Replied on 30 May 2025
Dear Patient, Thank you for taking the time to write this review. I'm pleased to hear about your positive experience at the surgery. I will pass this feedback to the team. Thank you, Tamzin Haynes Practice Manager
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Review titled Excellent staff and practice
Rated 5 stars out of 5
by Malcolm Andrews - Posted on 26 February 2025
Even though there were no appointments left for today the receptionist said she would speak to the doctor and put me on hold for a while. An appointment was made to be seen within 2 hours. The doctor was excellent very thorough and listened to me, I was not rushed. Her manner was excellent, genuinely caring and kind. Lucky to have such a wonderful practice.
Visited February 2025
Review titled Baddow Village Surgery
Replied on 27 February 2025
Dear Patient, Thank you for taking the time to write this review. I'm pleased to hear about your positive experience at the surgery. I will pass this feedback to the team. Thank you, Tamzin Haynes Practice Manager
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Mrs O - Posted on 21 August 2024
Any time I have had an interaction with the GP practice it has been overwhelmingly positive. The receptionists are so happy, helpful and approachable. Whenever we have seen a GP they have been so consistent, caring and thorough. The advice given by the GP is personal to you, they will even send additional helpful information via text message. We moved to this surgery and it's the best decision I've made for our family. We recently saw Dr ******** and she has been fantastic with not only me but my two small children. She put me in touch with a charity helpline and they were amazed that a GP did this. She supported us offering great advice and help.
Visited August 2024
Baddow Village Surgery has not yet replied.
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Review titled Great caring team
Rated 5 stars out of 5
by Brian McDonald - Posted on 27 August 2024
After being fobbed off by my previous practice i can not praise the team at Baddow Village enough Even though the diagnosis is not good the way they spun into action could not be beaten Thank you so much making a bad diagnosis as easy as you could And hopefully now to op is done i can live in no pain now and hope the future is a long one
Visited June 2024
Baddow Village Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Jason Brady - Posted on 29 February 2024
Clinicians were extremely knowledgeable, experienced, and proactive. They also came across as empathetic and compassionate. The admin staff were ultra efficient, as well as being friendly and polite.
Visited February 2024
Baddow Village Surgery has not yet replied.
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Review titled Great device
Rated 5 stars out of 5
by Vivien Reed - Posted on 11 September 2023
My health problem was sorted out quickly and efficiently. The service I received was outstanding. Every member of staff was helpful and went out of their way to help me with my problem.
Visited September 2023
Baddow Village Surgery has not yet replied.
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Review titled Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 07 July 2023
Had an issue with my elderly mother. Surgery was prompt, helpful, and efficient. Phoned when they said...actually earlier. Kind, considerate
Visited July 2023
Baddow Village Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Carol Bigland - Posted on 19 July 2023
I have been a patient at this Surgery for 18 years. I have always been able to get an appointment on the day but I only call when I believe that nothing can be sorted at a pharmacy. I have noticed recently that the Reception team have improved. They have a more caring approach when answering calls. It does make a difference to us ,the patients. I am a doctors receptionist at another Surgery so I know how demanding the job is. Well done to the team and keep up the good work.
Visited July 2023
Baddow Village Surgery has not yet replied.
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Review titled Friendly and helpful staff
Rated 4 stars out of 5
by Paul - Posted on 20 July 2023
I had cause to call my GP surgery recently. My call was answered in a friendly manner and the person that took my call was very helpful and professional. Despite being a busy surgery I was able to see my doctor the same day. Again the doctor was helpful, friendly, professional. There are many competing pressures on the NHS but whenever I have had to call the surgery I have always been treated very well.
Visited July 2023
Baddow Village Surgery has not yet replied.