Skip to main content

Aspull Surgery - Ratings and reviews

Reviews

Displaying 1 to 4 of 4

  1. Review titled Very bad

    Rated 1 star out of 5

    by Sandor Nikolics - Posted on 23 February 2024

    trying to make appointment for my daughter she only 4 months old the booking is open from 8am when you trying to ring them in 08:05 they just turn you away saying '' sorry all appointments are all gone'' after they said ring back 12 for afternoon appointments I trying to ring about 50x from 12:00-12:08 when they finally pick up ''oh sorry all appointments are gone '' very bad service

    Visited February 2024

    Report as unsuitable

    Aspull Surgery has not yet replied.

  2. Review titled Rude receptionist unable to get appointment

    Rated 1 star out of 5

    by Anonymous - Posted on 20 November 2023

    After 63 phone calls this morning I drove to the practice to get an appointment to be told they had all been taken. Told to call back at 12, got through literally seconds before and receptionist was incredibly rude and hung up on me telling me to call back at 12. Pointless system where you can’t get an appointment for weeks

    Visited November 2023

    Report as unsuitable

    Aspull Surgery has not yet replied.

  3. Review titled Excellent service

    Rated 5 stars out of 5

    by DerekLee - Posted on 27 February 2023

    The appointment system is excellent, phone on the day at specific time , the service I have received is fantastic , very rarely go to see a GP but over the last couple of months , I have been in need of one , both doctors I have seen couldn’t have been more helpful Brilliant service

    Visited February 2023

    Report as unsuitable

    Aspull Surgery has not yet replied.

  4. Review titled You can never get an urgent appointment

    Rated 2 stars out of 5

    by Anonymous - Posted on 21 October 2022

    The surgery has now changed it's on the day appointment system so instead of ringing at 8am you now ring at 10am. It has made zero difference and you find yourself stressed and anxious trying to get through to a phone which is constantly engaged. You frequently are in a queue and finally get through to be told the receptionist has just given out the last appointment. You then need to contact the GP Hub. This needs reviewing and a better system found as it's ridiculous that you can't get an urgent appointment with your own GP. If you are lucky enough to get one, it's never face to face. GP surgeries now need to open up to the world like everywhere else.

    Visited October 2022

    Report as unsuitable

    Aspull Surgery has not yet replied.