Amersham Vale Training Practice
Suite 5, Waldron Health Centre, Amersham Vale, New Cross, London, Greater London, SE14 6LDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not great
Rated 1 star out of 5
by A.Eversley - Posted on 19 June 2023
I have been trying to get an appointment to speak/see a GP and can never seem to get one before 3 or 4 weeks. I think it is not right if you need to see a GP urgently and have to wait that long I should not have to go private for medical help. Please bring back the online appointments booking system where patients who work can get appointments. I am very dissapointed with this surgery.
Visited June 2023
Amersham Vale Training Practice has not yet replied.
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Review titled Trying to make an appointment on AskNHS doesn't work
Rated 3 stars out of 5
by Ann Brandon - Posted on 09 June 2023
I have just spent over an hour trying to make an appointment online. It takes ages to navigate, I was sent all over the place, at one time I got connected to the wrong pages on a private company's website that promoted and sold their system, screens came up with text on top of text so it was almost impossible to read and answer the questions, I agreed to have selfcare info and got connected to another company's website that was difficult to navigate, promoted itself and asked me to create an account. I logged back to a different AskNHS avatar requesting an appointment, answered lots of questions and, as requested I described all my symptoms and then finally the avatar said there were no appointments and quickly said "Goodbye". My browser crashed.
Visited June 2023
Review titled Amersham Vale Training Practice
Replied on 12 June 2023
Dear Ann Brandon, I am sorry to read your review and the difficulties that you had with the online systems today. I have got one of my receptionists to call you today to discuss your need for an appointment, and advise you on how to book an appointments moving forward. If you like to discuss this further, please do not hesitate to contact me. Thank you David Deputy Practice Manager