Alderwood Medical Practice
Longford Road, Cannock, Staffordshire, WS11 1QNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Sending Photos
Rated 3 stars out of 5
by Anonymous - Posted on 04 July 2023
I phoned this morning following a visit by a district nurse to my 83 year old mother who is recovering from surgery for liver cancer. District nurse wanted the doctor to look at the surgery wound as she thought it had become infected. 25 mins to get thought to speak to someone. Was sent a link to send a photo. Photo sent link didn't work as it would not take an incoming message. Systems and processes don't work and the practice is very difficult to contact.
Visited July 2023
Alderwood Medical Practice has not yet replied.
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Review titled Poor Service
Rated 1 star out of 5
by Colin Morris - Posted on 22 May 2023
Constant struggle to get a doctors visit. We are old age pensioners who cannot now drive, we don't have internet. We are just 2 old people that require care for a very poorly leg and skin. Every other health care profession is concerned I may loose my leg. I can see no reviews are ever actioned. This should tell you about the service levels, they don't want to defend themselves. I would like the practice manager to contact me. I am currently 'On Hold' on your phone system. There is no pandemic anymore. Think there is just the odd case, like flu. Think you also need to listen to the message that other people have to listen to for 45 plus mins.
Visited May 2023
Alderwood Medical Practice has not yet replied.
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Review titled Great Practice
Rated 4 stars out of 5
by Anthony Llewellyn - Posted on 27 May 2023
Was sent here from a Great Wyrley practice on a Saturday morning which is normally closed for Gp visits ...saw a doctor from another practice who was very good and thorough ..what a lovely building it is you people of Cannock should be very thankful for what you have , wished we had a practice like it ...many thanks !
Visited May 2023
Alderwood Medical Practice has not yet replied.