Adelaide Medical Centre - Ratings and reviews
Reviews
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Review titled Reception
Rated 3 stars out of 5
by Abul Choudhury - Posted on 22 January 2024
New Reception staff needs proper customer service training. First thing they need to understand working with NHS is different from other business. People visit Dr/ hospital when they are desperate. They must not be judgemental.
Visited January 2024
Adelaide Medical Centre has not yet replied.
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Review titled A caring efficient and excellent pracatice
Rated 5 stars out of 5
by Vanda R Renton - Posted on 05 April 2023
I have had great support and help. the practice and the staff who work there are very good and helpful and efficient
Visited April 2023
Review titled Adelaide Medical Centre
Replied on 11 April 2023
Dear Mrs Renton, Thank you for taking the time to leave your kind review. We do our best to serve our patients the best we can in these challenging times and are happy to hear that our efforts are acknowledged. Please stay well and safe. Kind regards, AMC Team
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Review titled Exemplary care
Rated 5 stars out of 5
by Anonymous - Posted on 21 October 2022
We are an elderly couple who have been with the practice for many years. Now we need more care I cannot fault the practice. They have been very good about same day appointments when our need is urgent, following up to check on either of us when sick, organising supplementary care and showing great kindness and compassion. Great doctors, practice nurses and reception manager.
Visited October 2022
Adelaide Medical Centre has not yet replied.
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Review titled ....
Rated 4 stars out of 5
by Anonymous - Posted on 21 June 2022
I've been a patient for years and I love the staff, the doctors are great too. But in this last year there's this one receptionist that repeatedly makes things a bit difficult. Always dismissive and gives too much opinion on the nature of the appointment... It's for the doctors to decide if I should book appointments or not. It's unfortunate because the rest of the receptionists are always lovely.
Visited May 2022
Review titled Adelaide Medical Centre
Replied on 22 June 2022
Dear Patient, Firstly thank you for taking the time to leave a review; we appreciate it. We are glad to hear that your experience with us has been positive. Your feedback is valuable for our staff training, so thank you. Kind Regards Adelaide Medical Practice Management