Acorn Medical Practice - Ratings and reviews
Reviews
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Review titled Poor communication
Rated 1 star out of 5
by Vicky Bonsall - Posted on 17 April 2024
Recently took my mum for her asthma appointment to get a £100 fine for parking at the surgery... what a disgrace....no letter or phone call to say this new money making enterprise was put in place
Visited April 2024
Acorn Medical Practice has not yet replied.
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Review titled Problem with telephone bookings
Rated 1 star out of 5
by Anonymous - Posted on 28 June 2023
I think it would be easier if the clinic enabled the on-line booking of appointments - at the moment it is disabled. I 'phoned to make an appointment on a Monday morning. It took three minutes just to get into the 'phone queue. Then it took over 34 minutes to get through to the receptionist. There is only room for four people in the queue, so it was taking about 10 minutes per person! Another time I called, and, when I got to the front of the queue, I was just disconnected - so I think they're having trouble dealing with the workload. If they activated the on-line service, it would be quicker for patients, and less work for receptionist.
Visited May 2023
Acorn Medical Practice has not yet replied.