Abington Medical Centre
51A Beech Avenue, Northampton, Northamptonshire, NN3 2JGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Care
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2025
Caring and knowledgeable Doctor who went to great lengths to help me with my problem. Support staff and nurses were kind and efficient. Have always had great care from the team at this surgery.
Visited February 2025
Review titled Abington Medical Centre
Replied on 07 March 2025
Thank you so much for taking the time to share your positive feedback. We try to do our very best to help support and treat our patients and I will share your kind words with our practice team. Kind regards Alison Cooper Manager
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Review titled Never had a Problem
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2024
I used the Anima way to get my problem sorted today and was called back with 10 mins with help and assistance The staff are always very helpful can't fault them at all. Would recommend this practice to anyone. 👌
Visited November 2024
Review titled Abington Medical Centre
Replied on 19 November 2024
Thank you for taking the time to give your positive feedback on this site. We really appreciate it and your kind comments will be shared with all of our team. Kind regards Alison Cooper Manager
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Review titled Wrong information
Rated 2 stars out of 5
by Anonymous - Posted on 25 July 2024
Child of 4 yrs severe ear ache. Advised to see pharmcist at Boots Weston Favell was sent to wrong one as no pharmacist there.should of been sent to Kingsthorpe. Very distressing. Not satisfied with service.
Visited July 2024
Abington Medical Centre has not yet replied.
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Review titled Prescription wrong, again
Rated 1 star out of 5
by Anonymous - Posted on 25 April 2024
I've been with this practice for 30yrs but lately I'm becoming very frustrated with the service. Ive been constantly cut off the phone after a short answerphone message, the staff just dont answer the phone. I've spent hour after hour calling but they keep just ending the call without answering. My last 3 repeat prescription requests have been handed into the surgery, in clear writing, but they don't make it to the pharmacy correctly, to the point I've been calling and calling without answer for days, and ended up out of medication days later and had to call 111 to get emergency supplies. I'm seriously thinking of changing my GP because since COVID this practice is just not helpful at all.
Visited April 2024
Review titled Abington Medical Centre
Replied on 26 July 2024
I would like to sincerely apologise if we have sent you to the wrong Pharmacy as we understand the frustration and stress this would cause. To enable me to investigate further and discuss with the member of staff involved, please could you contact the practice to give your details. Kind regards Alison Cooper Manager
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Review titled Horrible practice
Rated 1 star out of 5
by Bianca Lupu - Posted on 09 June 2024
My experience with them over the years was not so great. In May I have to move to another GP as for over 2 months they had not been able to fill in a form I needed for NMC. Apart from that, the staff of the front desk do nothing but lie for the doctor and manager.
Visited March 2024
Review titled Abington Medical Centre
Replied on 26 June 2024
Dear Bianca Please could you get in touch with the practice directly to enable me to investigate and respond as I cannot find you on our system under the name you have given. We take all feedback seriously as it enables us to look at what we do well and also what we can learn and improve. Kind regards Alison Cooper Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Roger Farmer - Posted on 04 February 2024
Thank you so much for the attention I received on my visit to the surgery, I found everyone to be very kind and attentive to my situation. Roger
Visited February 2024
Review titled Abington Medical Centre
Replied on 24 February 2024
Dear Roger Thank you so much for taking the time to share your positive feedback with us. We really do appreciate it. All feedback is discussed and shared with our whole team so we can see what we do well and also learn and look at how we can improve. Kind regards Alison Cooper Manager
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2023
Contacted the surgery using the new Anima system. Quick response and the Doctor called me in for a face to face appointment that day. Sent for an X-ray which was done the next day. Result came back with a query, surgery contacted me and Doctor arranged a scan. Called for scan withing two weeks and result came back ten days later. Thankfully it was nothing serious. All the staff at the surgery were kind, helpful and thorough, could not have asked for better service. It is very reassuring to know that they are there for me when I need them.
Visited November 2023
Review titled Abington Medical Centre
Replied on 04 December 2023
Thank you so much for taking the time to feedback. All the staff work so hard to provide good treatment and care for our patients and it is lovely to share your positive feedback with the team. Kind regards Alison Cooper Manager