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Whitestar Dental Care

Unit Su3, The Exchange Mall, Lower Level,, Ilford, Essex, IG1 1AR

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Reviews

Displaying 21 to 30 of 211

  1. Review titled Service has gone down

    Rated 3 stars out of 5

    by Mary Nelson - Posted on 15 March 2025

    I have been with this practice for many years and I've seen it go through some changes. My latest appointment was with a new dentist. My previous dentist has left the practice, I was not told this which previously in the same situation I have always been informed. It was an extremely quick check up and I'm not convinced it was particularly thorough examination. Previously as part of my check routine I have always had a basic clean and polish included. This dentist said it was not needed and I would have to make a separate appointment with the hygienist. Taking more time off work and paying £75! I don't mind paying to see the hygienist but I don't understand why this is no longer included in my check up. My previous dentist also always gave me a prescription for toothpaste this was another thing missed by this last dentist. Both my sister and mother also attend the same dental practice so I know that other dentists still do a clean and polish as part of the check up.

    Visited March 2025

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    Whitestar Dental Care has not yet replied.


  2. Review titled Nice practice, stellar dentists

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 February 2025

    A clean practice that sticks to time slots and is priced reasonably. The dentist I saw was extremely professional; they answered all my questions thoroughly, and when administering treatment made sure that I was comfortable. I had to have 2 fillings, and a cleaning all in one session; my treatment took approximately 1 hour and a few days later everything feels as though it were done thoroughly, including the partial reshaping of an onlay; I was impressed with how little it hurt afterwards too, which is generally a rare experience with dentists. Recommended.

    Visited February 2025

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    Review titled Whitestar Dental Care

    Replied on 28 February 2025

    Dear Patient, Our staff work really hard to ensure patients are really well cared for throughout their visit from start to finish. We are really pleased you are happy with our staff and service. Thank you for leaving us your feedback and for choosing us as your dental practice. Many thanks, The Dental Team.

    Report as unsuitable


  3. Review titled not good

    Rated 1 star out of 5

    by Anonymous - Posted on 22 February 2025

    They just provide a temporary service, leaving the patient in more pain and discomfort. if we ask for any treatment, the doctor says they will give referrals which may take weeks to months. what kind of service is this? how a person has to deal with pain for several months. very disappointing with them. when called to book an appointment, the receptionist tells to book through 111 as they do not have appointments available, when I called 111 they gave me an appointment at the same clinic with the same doctor. the doctor left my tooth with an untreated root canal and said they gave a referral, i have been waiting for the referral for the last 1 yr, 2 months. later I told for tooth extraction, which also might take several months. very disgusting.

    Visited February 2025

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    Whitestar Dental Care has not yet replied.


  4. Review titled Efficient Service

    Rated 4 stars out of 5

    by Anonymous - Posted on 17 February 2025

    The Dentist was very professional and staff were helpful and efficient. The Practice is clean and I felt comfortable with my treatment on the day.

    Visited February 2025

    Report as unsuitable

    Review titled Whitestar Dental Care

    Replied on 28 February 2025

    Dear Patient, Our staff work really hard to ensure patients are really well cared for throughout their visit from start to finish. We are really pleased you are happy with our staff and service. Thank you for leaving us your feedback and for choosing us as your dental practice. Many thanks, The Dental Team.

    Report as unsuitable


  5. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 February 2025

    I hope will be happy tomorrow so my appointment is tomorrow .if the doctor pull out my teeth I will be happy

    Visited February 2025

    Report as unsuitable

    Review titled Whitestar Dental Care

    Replied on 28 February 2025

    Dear Patient, Our staff work really hard to ensure patients are really well cared for throughout their visit from start to finish. We are really pleased you are happy with our staff and service. Thank you for leaving us your feedback and for choosing us as your dental practice. Many thanks, The Dental Team.

    Report as unsuitable


  6. Review titled Hygienist Treatment

    Rated 5 stars out of 5

    by Anonymous - Posted on 05 March 2025

    I visited the hygienist on Saturday, 01/03/25 and as always, experienced excellent service. She provided a great clean and advice. They offer an additional service on top that has a deeper clean and the results are very good.

    Visited February 2025

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    Whitestar Dental Care has not yet replied.


  7. Review titled Excellent Dental Visit: Cleaning and Filling

    Rated 5 stars out of 5

    by Zaheer Aziz - Posted on 07 February 2025

    I recently had a teeth cleaning and filling at this dental practice. The experience was outstanding from start to finish. The receptionist was welcoming, and the waiting area was immaculate. My dentist performed the cleaning gently and thoroughly, explaining each step. For the filling, they used modern techniques that made the process nearly painless. I appreciated their advice on managing sensitivity. The dental assistant ensured my comfort throughout. I left with clear aftercare instructions and a healthier smile. This specific visit exceeded my expectations in every way.

    Visited February 2025

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    Review titled Whitestar Dental Care

    Replied on 10 February 2025

    Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team

    Report as unsuitable


  8. Review titled Excellent service

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 February 2025

    On the morning of 24/02/25 my upper full denture broke while I was eating breakfast. I therefore visited the Dental Surgery shortly after (on my way into London for a medical appointment). The very helpful receptionist took my denture for repair and found an appointment - which she phoned to me as I couldn’t wait - for me for 3 days later to collect the repaired denture. When I attended this appointment the dental surgeon had had my denture repaired, which she checked fitted correctly. She also said she would check again at a routine check-up appointment 6 days later.

    Visited February 2025

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    Whitestar Dental Care has not yet replied.


  9. Review titled Efficient and extremely effective Service

    Rated 5 stars out of 5

    by Martin Stanley - Posted on 04 January 2025

    Service was excellent and effective ! Addressed my dental needs and gave follow up advice. Clean and hygienic!

    Visited January 2025

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    Review titled Whitestar Dental Care

    Replied on 14 January 2025

    Dear Patient, Thank you for leaving us your feedback. We aim to ensure that all of our patients feel welcome and cared for when visiting our practice and we continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team

    Report as unsuitable


  10. Review titled Received a good service of treatment

    Rated 5 stars out of 5

    by Ponnuthurai Sivathasan - Posted on 07 January 2025

    I got a same-day appointment; the staff was very friendly and helpful. I was impressed with the surgery's clean, running appointment at the scheduled time—the Doctor examined me thoroughly and answered all my queries.

    Visited January 2025

    Report as unsuitable

    Review titled Whitestar Dental Care

    Replied on 14 January 2025

    Dear Patient, Thank you for leaving us your feedback. We aim to ensure that all of our patients feel welcome and cared for when visiting our practice and we continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team

    Report as unsuitable