The Elms Dental Practice
Cliftonville, Northampton, Northampton, Northamptonshire, NN1 5BEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No emergency care
Rated 3 stars out of 5
by Anonymous - Posted on 01 May 2025
I had a tooth out last year and now have a problem with the tooth next to the gap. A piece of bone has come through the gum and must be upsetting the root of the remaining tooth. I couldn’t get in to see my dentist as she didn’t work Tuesdays so I asked to see another in the practice, they said I couldn’t. They told me to ring back the next day, which I did, to be told she was on holiday and I needed to ring the next day to try for an appointment. I rang 111 to see if I could get an emergency dentist, they told me my practice must give me emergency care during the week. I rang them back and they agreed to give me a ‘sit and wait’ appointment the next day which I accepted. I was given antibiotics and because I can’t tolerate the small X-ray films in my mouth I needed a facial X-ray that was booked for the next week but their x-ray machine was broken, they’d ring when it was fixed. So, a week later, antibiotics are finished, still in pain and no further forward so I’ll have to start the process again.
Visited April 2025
The Elms Dental Practice has not yet replied.
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Review titled Reception
Rated 3 stars out of 5
by twinkls - Posted on 20 September 2024
ringing the reception today 20.9.24 was very unpleasant , the ladies are short and easily annoyed , details on system do not match paperwork so they get arsey with you when you tell them the paperwork is different to their screens , not pleasant experience and i think they couldnt care less about anyone the NHS , just wanting the pleasantries for private patients
Visited September 2024
The Elms Dental Practice has not yet replied.
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Review titled delayed NHS appointments in time of need
Rated 4 stars out of 5
by Anonymous - Posted on 14 August 2024
broken front tooth , had to wait about 4 weeks to get seen and then told need to come back for proper filling, temp one put in , why they cant do a filling correctly at the time as they know ones needs doing , just a ploy to get more money out of you as then its two appointments and two charges , other than that they are a good dentist but the NHS service is second rate , private patients take preference
Visited August 2024
The Elms Dental Practice has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Anonymous - Posted on 12 January 2024
After seeing the Dentist for a third time and needing a filling he then told me can't do it. When at the previous appointment said yes only 4 weeks before
Visited January 2024
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The Elms Dental Practice has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Kathy K - Posted on 16 January 2024
Having just had a wisdom tooth removed, I am happy to say the experience was good. I obviously felt a little nervous, but I felt no pain or discomfort and clear instructions for after care were given.
Visited January 2024
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The Elms Dental Practice has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 16 January 2024
I arrived for my 10am appointment 5 minutes early. I waited until 10.25 and was not called in. I had a telephone appointment with my MS nurse at 10.30 which I felt would take place as my 10am dental appointment would be finished in plenty of time. I had no caption after speaking to reception staff other than to leave at 10.27
Visited January 2024
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The Elms Dental Practice has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Victoria H - Posted on 10 January 2024
I have some personal probs but they were loverly and bery caring to me the dentist and nurse were superb xx thanku so much xx
Visited January 2024
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The Elms Dental Practice has not yet replied.
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Review titled Great first visit
Rated 5 stars out of 5
by Margaret Miller - Posted on 30 January 2024
My husband who has vascular dementia visited The Elms for an assessment of his dental problems. The dentist he saw was brilliant in her treatment of him I was very impressed and relieved
Visited January 2024
The Elms Dental Practice has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
This visit was much more pleasant- a cheery welcome and the receptionists weren’t chewing gum!! Well done!
Visited January 2024
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The Elms Dental Practice has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Lorna S - Posted on 20 January 2024
The dentist is always very nice and makes me feel at ease as feel anxious when i attend the dentist. Always very thorough and gives me good advice with my teeth.
Visited January 2024
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The Elms Dental Practice has not yet replied.