Pickering Dental Surgeries - Ratings and reviews
Reviews
-
Review titled Not an NHS practice
Rated 1 star out of 5
by NHS patient - Posted on 12 April 2024
Booked a consultation this week and their agenda was quite free. I mentioned I needed some fillings, but they still charged me band 1 even before the appointment started. After a delay, the dentist analysed everything in less than 10 min and said I needed to come again to do the fillings. A Month From Now! When I questioned for a sooner appointment, the answer was that it was impossible because I am an NHS patient. How does NHS allow this kind of segregation?
Visited April 2024
Review titled Pickering Dental Surgeries
Replied on 17 April 2024
We're sorry to hear about your experience. As an NHS dentist, we adhere to the guidelines and procedures set by the NHS. We would like to clarify that NHS form does state "I agree to pay the statutory charges for the NHS dental service I receive, unless I have completed a valid claim for free or reduced cost NHS dental services below, and that I may have to pay the full amount prior to treatment". Appointment availability can vary based on patient needs and our diary schedule. We strive to provide timely and efficient care to all our patients, and we apologise for any inconvenience caused by the scheduling delay. We encourage you to reach out to our practice manager to discuss your concerns further and explore any possible solutions.
-
Review titled Great dentist
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
Had my regular check up and thankfully all is well, thanks to the care I always receive from my dentist.
Visited January 2024
Review titled Pickering Dental Surgeries
Replied on 28 February 2024
Dear Patient Thank you for your lovely review and taking the time to share your positive view about our surgery KInd Regards Dental Beauty Islington
-
Review titled Great dentist
Rated 5 stars out of 5
by Anonymous - Posted on 31 December 2022
Went for routine check up and pleased all is well, I'm following the advice the dentist gave me and thankfully my gums are in good shape. My dentist always takes the time to explain everything to me.
Visited November 2022
Review titled Pickering Dental Surgeries
Replied on 10 November 2023
Thank you for sharing your positive feedback and for your 5 star review We look forward to seeing you again soon Kind Regards Dental Beauty Islington