Oak Dental Rochford
Oak Dental Rochford, 9 West Street, Rochford, Essex, SS4 1BEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled 'Great practice'
Rated 5 stars out of 5
by Mark Collins - Posted on 04 December 2024
From the reception Ladies to the dentist and his assistant was first class from start to finish, made you feel welcome, always vocal and explaining what was going on and giving first class advice
Visited November 2024
Review titled Oak Dental Rochford
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Best dentist in Essex
Rated 5 stars out of 5
by Maurice Peck - Posted on 07 October 2024
This is definitely the best dentist in Essex. I was made to feel at ease by the professional staff. My treatment was free of pain and anxiety.
Visited October 2024
Review titled Oak Dental Rochford
Replied on 08 October 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Great service
Rated 5 stars out of 5
by Gary Southern - Posted on 28 October 2024
Had a regular 6 month check up and had no issues. Very good service ………………………………………………………………………………..
Visited October 2024
Review titled Oak Dental Rochford
Replied on 25 November 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Good dentist
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2024
Another good checkup .rebooked for 6 months . very satisfied and long standing patient. Due to my age I am guaranteed a downstairs room for my treatment .That's what I call good service
Visited October 2024
Review titled Oak Dental Rochford
Replied on 25 November 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Wonderful and friendly practice
Rated 5 stars out of 5
by Kayleigh snow - Posted on 31 October 2024
Myself and my daughter were so welcomed when we came in for a check up. Staff were friendly and helpful, and when I asked for advice they were more than happy to help. My daughter was happy when she received a sticker
Visited October 2024
Review titled Oak Dental Rochford
Replied on 25 November 2024
Dear Patient, We aim to ensure that all of our patients feel welcome and cared for when visiting our practice and we continuously strive to provide good quality patient care and service. Your comments about our staff and practice are very positive and very much appreciated, we will pass your feedback to the team. Many thanks, The Dental Team
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Review titled Well humoured visit
Rated 4 stars out of 5
by Anonymous - Posted on 29 October 2024
I was called in 20 minutes early as bus allowance caused me to arrive 80 minutes early, so I was very grateful for that.
Visited October 2024
Review titled Oak Dental Rochford
Replied on 25 November 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Great Local Practice
Rated 5 stars out of 5
by Marie Ourton - Posted on 26 October 2024
I have been belonging to this Dentist for about 4 years and can actually say they are really brilliant. I needed an emergency appointment last month got an appointment for the following day at a time to suit me. Can't praise them enough. Top marks to all the staff
Visited October 2024
Review titled Oak Dental Rochford
Replied on 25 November 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2024
Very pleasant reception staff, very friendly. Lovely dentist and nurse as I am quite nervous. Very clean environment.
Visited October 2024
Review titled Oak Dental Rochford
Replied on 25 November 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Great dentist
Rated 5 stars out of 5
by Anonymous - Posted on 02 October 2024
Needed a tooth extraction. Procedure explained. Very quick and very little discomfort. After care explained, very satisfied with the result.
Visited October 2024
Review titled Oak Dental Rochford
Replied on 08 October 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Improvement needed
Rated 1 star out of 5
by Anonymous - Posted on 28 October 2024
The whole experience felt very rushed, was interrupted during intitial discussion with dental surgeon, so couldn’t ask all the questions I had. Appeared to have not read my notes as was not aware of existing medical conditions. No explanation given as to the procedure that would happen and how. No opportunity to have a break during very forceful procedure, even when I was in pain. I got in contact 48hours later due to concerns about possible infection and they refused to discuss and just dismissed me, offering zero aftercare.
Visited October 2024
Review titled Oak Dental Rochford
Replied on 17 January 2025
Dear Patient, Thank you for your feedback. We are sorry to learn that you were unhappy with the care you received and welcome the opportunity to look into your concerns raised. We would like to apologise your experience was not what we expect for our patients. We operate an in house complaints system to help resolve any issues directly with the patient. If you would like us to help, please do get in touch with us directly, our practice manager will be happy to assist you. Many thanks, The Dental Team