mydentist, North Street, Exeter - Ratings and reviews
Reviews
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Review titled Terrible service provided for NHS patients
Rated 1 star out of 5
by James - Posted on 10 April 2024
Terrible service received from My Dentist. I have been a patient at the North Street Practice for over 6 years. My daughter and I have been waiting 18 months for an appointment as it has now been cancelled 3 times in a row. They have now told me I am being removed as an NHS patient and if my daughter and I want to see a dentist we need to pay for a private appointment... I'm thoroughly disappointed and I would not recommend the practice.
Visited April 2024
mydentist, North Street, Exeter has not yet replied.
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Review titled Price of my teeth check
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2024
I had my tooth checked and had nothing done and was charged £99 Which was disgusting for the price they charged me they have gone private which should not be aloud for everyone and if you are pension age you have not been charged so much money for your appointment I have been with them for years
Visited February 2024
Review titled mydentist, North Street, Exeter
Replied on 20 February 2024
Dear Patient, Thank you for the comments that you have made regarding our practice and thank you also for taking the time to leave them. Your feedback is very much appreciated. The purpose of an emergency appointment is to alleviate immediate pain, these appointments are usually 10-15 minutes long depending on the diary availably and patient circumstances. A further appointment may then be made as required for treatment if necessary. It is with regret that we are not able to complete full treatment at this initial appointment. I do hope that this has explained the emergency appointment procedure, but should you wish for further clarity please do not hesitate to contact the Practice Manager. Kind Regards, Julie Wood - mydentist Patient Services Team Leader
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2022
The man who saw me was very nice and kind to me and went straight to the point and was very fast and helpful
Visited December 2022
Review titled mydentist, North Street, Exeter
Replied on 13 December 2022
Dear Patient This is wonderful to hear. Thank you for sharing your experience with us. Kind Regards Georgina Smith - {my}dentist Patient Services