mydentist, Longbridge Road, Barking - Ratings and reviews
Reviews
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Review titled Lovely practice
Rated 5 stars out of 5
by Mandy - Posted on 26 June 2023
I have been using this dental practice for years and it is a first class. It's a shame I cannot post names, as the long serving receptionist is wonderful. She cannot do enough for you, is super friendly and efficient and it's always a pleasure to see her. My dentist is also brilliant and has bent over backwards to accommodate my health issues with my treatment. She is so good at her job and always has a smile. Her assistant is also great - they make a good team!
Visited June 2023
Review titled mydentist, Longbridge Road, Barking
Replied on 27 June 2023
Dear Mandy, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Treated different as a NHS patient!
Rated 2 stars out of 5
by Anonymous - Posted on 26 May 2023
I was offered root canal treatment when I first registered with the dentist. I already had paid for fillings and I did not go ahead as I was still unsure. This was because it would be visible at the front and I had other financial commitments at the time. I later revisted and was told I would not need the treatment when previously I was told it was deep root canal. I felt abit discriminated and this was by female staff too. I feel it is because I was on maternity leave. I work with the NHS and I did not receive the dignity or respect from the dentist. Personally I would of liked to hear the pros and cons of the root canal and been involved in if I should have the treatment. It was not only a waste of time to leave one hour for this appointment with a baby I had to find childcare for but I was not even given an examination.
Visited May 2023
Review titled mydentist, Longbridge Road, Barking
Replied on 10 July 2023
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 May 2023
Excellent professional and friendly service. Every sitting when the Dentist find a new problem he deals with it with no questions asked. Thank you.
Visited May 2023
Review titled mydentist, Longbridge Road, Barking
Replied on 06 June 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Fantastic Dentist Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 27 April 2023
Never been in love with visits to the Dentist but I can say that when I leave the Dentist following treatment I say to myself why all the worry. From reception to the Dentist you are totally put at ease. They actually care how you feel or if you are worried. Very professional in every way. Would recommend them to anyone
Visited April 2023
Review titled mydentist, Longbridge Road, Barking
Replied on 28 April 2023
Dear Patient Thank you for your feedback and recommendation, its great to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Visit to “My Dentist”
Rated 5 stars out of 5
by Stephen Moon - Posted on 19 March 2023
I have used “My Dentist” for many years and have always been treated promptly and exceptionally well and would have no hesitation in recommending this practice to others.
Visited March 2023
Review titled mydentist, Longbridge Road, Barking
Replied on 20 April 2023
Dear Patient Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent Practice
Rated 5 stars out of 5
by Julia Hughes - Posted on 04 February 2023
Very caring dentist who explains everything she is going to do and during the treatment checks that everything is ok. If you need an emergency appointment they always try to fit you in as soon as possible.
Visited February 2023
Review titled mydentist, Longbridge Road, Barking
Replied on 27 February 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2023
Having a real fear of the dentist you put me completely at ease and explained the whole process, I can’t thank you enough for your kind service and would highly recommend you practice
Visited February 2023
Review titled mydentist, Longbridge Road, Barking
Replied on 08 March 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 23 February 2023
I had a checkup and polish teeth at the dental practice at Longbridge road on Tuesday. I had puss coming from my tooth and I was given some tablets amoxicillin. Prescribed three times a day and finish the course. I am due to return in nine months time I need to clean front teeth and left side of my lower jaw which has puss coming from it overall there is good progress coming through on my teeth.
Visited February 2023
Review titled mydentist, Longbridge Road, Barking
Replied on 27 February 2023
Dear Patient Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Really lovely practice
Rated 5 stars out of 5
by Jennifer McClenaghan - Posted on 20 January 2023
I was very nervous when I first went to my dentist,I couldn’t climb the stairs, they made sure I was in a down stairs room,my dentist was very patient with me and explained every thing that was going to happen step by step.
Visited January 2023
Review titled mydentist, Longbridge Road, Barking
Replied on 31 January 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Lynda Exton - Posted on 20 January 2023
The reception staff are nice and the dentists are also nice people. It’s very clean and I always get good treatment for what ever I am visiting for !
Visited January 2023
Review titled mydentist, Longbridge Road, Barking
Replied on 31 January 2023
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader