mydentist, Castle Yard, Knaresborough - Ratings and reviews
Reviews
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Review titled Awful experience
Rated 1 star out of 5
by Charles - Posted on 28 March 2024
Permanently damaged from extraction Staff awful to me rude lieing you name it avoid this place!!!!!!!this was a real event that got me referral to hospital
Visited March 2023
Review titled mydentist, Castle Yard, Knaresborough
Replied on 04 April 2024
Dear Patient, We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. As we are not able to identify you from this review, please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Reassuring and professional
Rated 5 stars out of 5
by Marie Scott - Posted on 27 November 2022
I needed a filling and a tooth extraction. I was very nervous but my dentist and her assistant were both extremely reassuring and professional , this made the whole experience as pleasant as possible. I would highly recommend this dental practice.
Visited November 2022
Review titled mydentist, Castle Yard, Knaresborough
Replied on 30 November 2022
Dear Marie, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Georgina Smith - {my}dentist Patient Services
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Review titled Brilliant Dentist
Rated 5 stars out of 5
by M Whorley - Posted on 29 November 2022
Been with 'My Dentist' for many years and have had nothing but excellent service from professional, friendly Dentist and efficient receptionists. Thankfully referred me to specialist consultant regarding lump on my nose, early referral meant cancer was treatable and now have the 'all clear'. Highly recommend this Dental Practice.
Visited November 2022
Review titled mydentist, Castle Yard, Knaresborough
Replied on 30 November 2022
Dear M Whorley, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We are thrilled to hear that we helped with your other treatment and are glad hear everything is now well. We look forward to welcoming you back to the practice in the future. Kind Regards Georgina Smith - {my}dentist Patient Services