mydentist, Purfleet Street, Kings Lynn
11 Purfleet Street, King's Lynn, Norfolk, PE30 1ERContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bad receptionists and overcharged
Rated 2 stars out of 5
by Patient - Posted on 28 July 2024
Dentists great, young pregnant receptionist needs to go for further customer care training, because of her and her inability to listen to my problem before I finally got treatment I had to have a 7 day course of anti-biotechs. I also think I was overcharged, £145 for one tooth extraction, £290 for second - both only took 20 minutes
Visited July 2024
Review titled mydentist, Purfleet Street, Kings Lynn
Replied on 13 August 2024
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Excellent in every way
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2024
I have put off going to a dentist for too long. This practice accepted me and although i need around four visits it has been a good experience. Faultless service, reception, dentist, dental nurse, thank you all. Today I had some filling work and it was pain free, what was happening was well explained, my comfort checked on a regular basis and I left with such gratitude I have come away and wrote this review.
Visited January 2024
Review titled mydentist, Purfleet Street, Kings Lynn
Replied on 10 January 2024
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 June 2023
Very kind and gentle Dentist, highly skilled and knowledgeable. You hygienist is also very professional with excellent personal skills. It would be very beneficial if you could offer more specialised treatments in Kings Lynn as currently, I have got to go to Norwich for some treatment - this is 50 miles away from Kings Lynn.
Visited June 2023
Review titled mydentist, Purfleet Street, Kings Lynn
Replied on 14 June 2023
Dear Patient Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Very good service
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2023
Professional and friendly. Saw me quickly with a troublesome tooth and gave me a temporary fix. Completed treatment a few days later.
Visited May 2023
Review titled mydentist, Purfleet Street, Kings Lynn
Replied on 22 May 2023
Dear Patient This is wonderful to hear. Thank you for sharing your experience with us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader