Dentalcare Pangbourne - Ratings and reviews
Reviews
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Review titled Awful practice
Rated 1 star out of 5
by Anonymous - Posted on 03 July 2023
You wait months for an appointment only to be told at the last minute that they have lost their NHS dentist so you now need to pay privately to proceed. Even when they had regular NHS dentists (back in 2020) they were forever cancelling appointments at the last minute and were then unable to fit you in for another 6 months. Avoid this practice at all costs.
Visited June 2023
Dentalcare Pangbourne has not yet replied.
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Review titled Constant last minute cancellations from dentist
Rated 1 star out of 5
by Yvette Toome - Posted on 06 June 2023
😡Dentalcare Pangbourne 😡After waiting Months for an appointment to get a crown and dentures, they cancel again!!! A week before the actual date 😡😡😡
Visited June 2023
Dentalcare Pangbourne has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Klp - Posted on 22 May 2023
No dentist for over 1.5 years no receptionist for months answer machine not answered hygienist changing all the time cancelled appointments at no notice
Visited May 2023
Dentalcare Pangbourne has not yet replied.
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Review titled Unexpected procedure
Rated 1 star out of 5
by Anonymous - Posted on 09 June 2023
Got a 5 minute appointment. The only NHS dentist there proceeded to remove all bottom front teeth, leaving me with no teeth, and a follow up appointment in July? Instead of being 5 minutes I was there for nearly an hour, I realise now that this should not have happened ! I now find out he has left. Any advice would be appreciated as it is very distressing
Visited May 2023
Dentalcare Pangbourne has not yet replied.
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Review titled Not good
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2023
When I moved to the area 6 years ago we registered to be on the NHS with the practice. Subsequently called to make an appointment but was told we hadn't been registered on the NHS and would have to go to the back of the queue. This was because whoever worked there at the time didn't register us. Subsequent to this I went there privately and it was clear the dentist want to work on my teeth and palmed me off to other practices who all wanted to give me a check up even thought I'd already had one. My experience today though was fairly typical of the above. I was sent an e-mail saying that a new dentist was going to registered with the NHS but did not have registration and once they were then all the private patients (on a reduced tariff) would be ported across to the NHS. This was not the case and only became apparent once I was in the dentist's chair. It seems there was an issue with the e-mail sent out and the offer should not have been made.
Visited March 2023
Dentalcare Pangbourne has not yet replied.
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Review titled Friendly hygienist
Rated 4 stars out of 5
by Anonymous - Posted on 16 February 2023
Very friendly and helpful hygienist! Short staffed on front of reception but everyone appeared to be helping as much as they could
Visited February 2023
Dentalcare Pangbourne has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
Great communication and understanding of patients well being. The treatment was fully explained and in a pleasant and friendly approach from start to finish.
Visited January 2023
Dentalcare Pangbourne has not yet replied.
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Review titled Great service today
Rated 5 stars out of 5
by Anonymous - Posted on 28 January 2023
Todays experience was great, the NHS dentist was very patient and talked through the whole procedure from start to finish. He made me feel at ease.
Visited January 2023
Dentalcare Pangbourne has not yet replied.
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Review titled Friendly people
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2022
As a dental phobic from the moment I walked into the Practice I was put at ease, and it was a good experience and would happily recommend to everyone.
Visited December 2022
Dentalcare Pangbourne has not yet replied.
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Review titled Excellent in every way
Rated 5 stars out of 5
by Anonymous - Posted on 09 November 2022
Both receptionist and dentist were pleasant, efficient and helpful. The dentist was very thorough and gentle, and made sure I had every opportunity to ask questions should I have any. The environment was clean and welcoming. I could not fault anything in the practice.
Visited November 2022
Dentalcare Pangbourne has not yet replied.