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Dentalcare Pangbourne

17 Reading Road, Pangbourne, Berkshire, RG8 7LU

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Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 29

  1. Review titled Keep changing appointment dates

    Rated 2 stars out of 5

    by Anonymous - Posted on 03 June 2024

    Cancelled my appointment with one weeks notice. Fortunately I was free on the alternative date they offered. It was a hygienist appointment. I won’t go there for the hygienist again, it was too painful. Hygienists vary a lot on their ability to scrape without giving pain. Sadly the hygienist that I like is no longer at the practice. It’s also too expensive at eighty pounds.

    Visited June 2024

    Report as unsuitable

    Dentalcare Pangbourne has not yet replied.


  2. Review titled Excellent Customer Service

    Rated 5 stars out of 5

    by Mark Edward Aitken - Posted on 14 June 2024

    Friendly greeting, appointment on time, thorough check up, good advice and expensive. All round a very nice experience.

    Visited June 2024

    Report as unsuitable

    Dentalcare Pangbourne has not yet replied.


  3. Review titled Practice

    Rated 3 stars out of 5

    by Anonymous - Posted on 08 June 2024

    Mainly ok but shocked to find that extractions are only done at certain practices and I was expected to travel some distance. At 82 years old I was not prepared to do this. The only alternative was to go private. I find this unacceptable.

    Visited June 2024

    Report as unsuitable

    Dentalcare Pangbourne has not yet replied.


  4. Review titled Grateful to be with the NHS

    Rated 1 star out of 5

    by Terence Allen - Posted on 06 June 2024

    Everything was alright except for trying to get my name right? I booked in correctly but on arrival they had me down as my middle name? A small thing to mention you might think? but this happened repeatedly throughout my visit. With regards to my check-up I am very pleased thank you very much.

    Visited June 2024

    Report as unsuitable

    Dentalcare Pangbourne has not yet replied.


  5. Review titled Very nice dentist

    Rated 3 stars out of 5

    by Anonymous - Posted on 04 June 2024

    Very nice dentist. I’ve always been a very nervous patient but she put me at ease and was very kind and calming. I was very brave this time and had 3 fillings without injections, which I’ve never done before. I’m hoping my nerves are now cured.

    Visited June 2024

    Report as unsuitable

    Dentalcare Pangbourne has not yet replied.


  6. Review titled Good Practice

    Rated 4 stars out of 5

    by Richard - Posted on 15 May 2024

    Warm welcome, great service from dentist. Had check up and had time to replace old filling which she then spent considerable time to make it as good as possible. Much improved practice today as it was terrible last year.

    Visited May 2024

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    Dentalcare Pangbourne has not yet replied.


  7. Review titled Very good practice

    Rated 5 stars out of 5

    by Marilyn Ballard - Posted on 09 April 2024

    Very efficient, greeted with a warm, welcome Had check up went well back in six months just great

    Visited April 2024

    Report as unsuitable

    Dentalcare Pangbourne has not yet replied.


  8. Review titled Disorganised and shambolic

    Rated 1 star out of 5

    by Derry - Posted on 24 April 2024

    The procedures at the practice are good, however, you never get to receive them because of the constant cancellations due to staff absence. The last time this happened, I had a hygienist appointment at 10:00 and they called at 9:40 to tell me the hygienist left the previous month. I am still waiting for refund and any contact from the practice manager.

    Visited April 2024

    Report as unsuitable

    Dentalcare Pangbourne has not yet replied.


  9. Review titled Professional/Efficient practice

    Rated 5 stars out of 5

    by Jim Dooley - Posted on 27 March 2024

    An all round professional and efficient experience. Thorough examination, good explanation and recommendations from a qualified and experienced practitioner. A very pleasant experience, fully recommended.

    Visited March 2024

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    Dentalcare Pangbourne has not yet replied.


  10. Review titled Excellent service

    Rated 5 stars out of 5

    by Shula Stamp - Posted on 19 March 2024

    Very efficient excellent thorough treatment. The appointment staff were helpful and pleasant and the dentist thorough kind and thoughtful. I was very sorry to hear that he is leaving. He will be a sad loss.

    Visited March 2024

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    Dentalcare Pangbourne has not yet replied.