Ratings and reviews
Reviews
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Review titled Impressive
Rated 5 stars out of 5
by Caroline Adamson - Posted on 01 May 2024
The whole experience from beginning to end has been impressive. Waiting time was just days to first appointment and then days to the actual.operation day. All the staff were not only professional but also kind and caring. I can't believe how straightforward the actual operation was. Thank you to the whole team who made me feel at ease. The surroundings are also airy and bright which helped me feel more relaxed.
Visited May 2024
SpaMedica Wirral has not yet replied.
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Review titled Extremely efficient and quick service
Rated 5 stars out of 5
by Helen - Posted on 03 May 2024
The surgeon was very abrupt to the point of rudeness but I learnt that he was a locum and not the usual one. All the rest of the staff and pre and after care were absolutely excellent.
Visited May 2024
SpaMedica Wirral has not yet replied.
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Review titled Outstanding
Rated 5 stars out of 5
by Peter cain - Posted on 15 May 2024
Nothing but admiration for all the staff for there care and attention and dedication. Nothing was to much for them caring and attentive.
Visited May 2024
SpaMedica Wirral has not yet replied.
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Review titled Excellent Experience
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2024
I have had two cataract operations at this facility in the last few weeks. On both occasions all members of the team from the reception to the surgeons were professional, kind, cheerful, reassuring and very friendly. This is an excellent facility within the NHS. All members of staff should be proud to work here.
Visited May 2024
SpaMedica Wirral has not yet replied.
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Review titled Disappointed with second procedure
Rated 4 stars out of 5
by Anonymous - Posted on 05 April 2024
My mum said she is so glad she doesn’t have a third eye! First procedure in January went very well. Quick, virtually painless and good comms. Staff caring and helpful. Second procedure very different. She waited nearly fours for the procedure, which is a very long time for someone of her age. Procedure was painful as anaesthetic drops not given until ready to go in the theatre. Don’t know if this made a difference but she could feel much more this time and was quite upset.
Visited April 2024
SpaMedica Wirral has not yet replied.
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Review titled Very easy
Rated 5 stars out of 5
by Elizabeth Kirby - Posted on 30 April 2024
Every body efficient and polite.I was very relaxed. Thank you to all the team. I’m looking forward to getting my other eye done.
Visited April 2024
SpaMedica Wirral has not yet replied.
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Review titled Friendly staff
Rated 5 stars out of 5
by Melody Symons - Posted on 27 April 2024
All the staff where really polite and helpful , the procedure was explained really well, I was looked after and received great after care
Visited April 2024
SpaMedica Wirral has not yet replied.
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Review titled Did what it said on the tin...
Rated 4 stars out of 5
by James Wright - Posted on 26 April 2024
Staff were nice, helpful, informative, real world professional, facility was clean and tidy. I wasnt provided with booklet about the surgery, nor the sterile swabs to clean my eye and the after care nurse seemed a little rushed...
Visited April 2024
SpaMedica Wirral has not yet replied.
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Review titled Great Care
Rated 5 stars out of 5
by Maurice Wood - Posted on 30 April 2024
I found the whole experience was very satisfactory. All the staff were friendly kind and helpful. The advance time for the procedure were helpful and I was out within time given. Kept informed about each step with my treatment.
Visited April 2024
SpaMedica Wirral has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Dave Forshaw - Posted on 19 April 2024
Had 1st cataract operation recently. Excellent facilities, organisation and staff. Operation was quick, efficient and painless and aftercare explained fully. Within a day vision was noticeably better and continued to improve daily and within a few days sight was excellent. Thank you to the team at SpaMedica, St Catherine's for an excellent and very professional service.
Visited April 2024
SpaMedica Wirral has not yet replied.