SpaMedica Southampton
Stoneham Place, Stoneham Lane, Southampton, Hampshire, SO50 9NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
I have now had both eyes done and I am very happy with the service provided and the end result The organisation and procedure for the first eye went very smoothly. My only comment with regards to the second procedure was that I was kept waiting for an hour and three quarters between the initial assessment and surgery due to the team going for lunch Overall, a very positive experience and I would highly recommend this company
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Jane Clark - Posted on 23 January 2025
Very caring and professional staff. I was very anxious about the cataract op but was reassured at all times. Excellent surgeon who explained everything during the procedure. I will be confident when having the second cataract done. Thanks to all the staff
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled Clearly the best!
Rated 5 stars out of 5
by Alan Wootton - Posted on 22 January 2025
I was naturally apprehensive but the staff were amazing and put me at my ease. The whole process was extremely efficient and professional. The improvement in my sight has been astonishing!
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled excellent serviceI
Rated 5 stars out of 5
by Irene - Posted on 22 January 2025
This was my second visit to this clinic and both appointments were on time. all the staff were very helpful and explained each part of the procedure.I cant believe the difference it has made, everything is so much brighter now.Thank you so much.
Visited January 2025
SpaMedica Southampton has not yet replied.
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Review titled First class practise
Rated 5 stars out of 5
by Marg Harbidge - Posted on 26 December 2024
Went to EyeMedica with nervous prehension but was greeted with a smile and I felt the tension disappear. Everyone in all of the departments were so accommodating and informative and I will recommend anyone who has to have this op to go here.
Visited December 2024
SpaMedica Southampton has not yet replied.
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Review titled Great Experience
Rated 5 stars out of 5
by Bren Palk - Posted on 06 January 2025
Wonderful support and surgical staff, nothing too much trouble. All procedures explained. Both eyes opporated upon within about 5 weeks of referral and 3 visits to the clinic. Before and after difference just amazing.
Visited December 2024
SpaMedica Southampton has not yet replied.
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Review titled First class treatment
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2024
I had my first cataract operation yesterday and the whole process was completed in 2 hours. There were several stages and everyone I saw was helpful and professional. Thank you SpaMedica, I shall feel very confident when I return for the second eye.
Visited December 2024
SpaMedica Southampton has not yet replied.
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Review titled Very friendly and considerate
Rated 4 stars out of 5
by Guy Liardet - Posted on 11 December 2024
Rather a long time waiting esp for my wife in the reception area three hours. But the operation was painless and I was well and professionally looked after- having just had my ninetieth j birthday
Visited December 2024
Review titled SpaMedica Southampton
Replied on 28 January 2025
Dear Guy, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us a private message with your full name, date of birth, and details of the hospital where you were treated. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. Please email contact@spamedica.co.uk or call 0330 058 4280 and our Contact Centre will be happy to help.
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Review titled Excellent
Rated 5 stars out of 5
by Rosemary Hill - Posted on 27 December 2024
The pre op assessment and subsequent cataract surgery was performed by attentive helpful and caring staff Excellent well kept facilities. Cannot fault SpaMedica Southampton. Thank you
Visited December 2024
SpaMedica Southampton has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 22 April 2025
The experience was very simple. Staff were professional and courteous at all times. Follow-up was prompt and thorough.
Visited December 2024
SpaMedica Southampton has not yet replied.
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