SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A very good experience
Rated 5 stars out of 5
by Claudio Munoz - Posted on 07 April 2025
The attention received from all the friendly and informative staff was excellent. In contrast, I found the architecture and interior design of the building cold and unimaginative. Being a visual artist I was particularly anxious about the process and the outcome. Yet the staff including the surgeon couldn’t have been more calm and reassuring. Particular thanks to the sweet nurse who was so pleased and forthcoming about helping this rare Chilean, the young one who so kindly and attentively explained at the end every detail of my post operation care and the surgeon who so skilfully performed it.
Visited April 2025
SpaMedica Poole has not yet replied.
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Review titled Very positive experience throughout
Rated 5 stars out of 5
by Rod Birchinall - Posted on 14 April 2025
This was my second visit the first being two years ago for one eye. I was impressed the first time with the quality of care provided for both it's professionalism and TLC. Having the first experience I was impressed that my recent visit for eye number two was equally as positive. Thanks are due to all the staff for their contribution and care. If anything it was probably even better than my first visit.
Visited April 2025
SpaMedica Poole has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Janice Cooper - Posted on 22 April 2025
Very pleasant surroundings and staff were very friendly and efficient. Everything was thoroughly explained and there were no problem throughout my experience.
Visited April 2025
SpaMedica Poole has not yet replied.
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Review titled Very impressed
Rated 5 stars out of 5
by Diane Legg - Posted on 11 April 2025
I was very Impressed with the service and staff, very helpful and friendly staff. The operation went very well
Visited April 2025
SpaMedica Poole has not yet replied.
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Review titled Easy access clinic
Rated 5 stars out of 5
by Mrs. Whitehead - Posted on 16 April 2025
The care l had was comfortable, the staff helpful and caring. The whole experience relaxing so l have no qualms in having my second eye surgery.
Visited April 2025
SpaMedica Poole has not yet replied.
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Review titled Excellent treament
Rated 5 stars out of 5
by Jo Mosen - Posted on 29 April 2025
Just had my second cataract done and have nothing but praise for the treatment I received from everyone involved. I was aprehensive at first but the kindness and professionalism of the staff soon put me at ease and being offered free tea and biscuits helped too! I did fnd the lights in the waiting room worrying (even before the surgery) and there was lots of waiting. I know certain waits are probably essential, for example to give eye drops time to work etc. but why give people a time which is 30 minutes earlier than the time they get seen, which adds to the nervousness ? Otherwise I have no complaints and would recommend them to anyone, however nervous they feel. Thank you to all involved.
Visited April 2025
SpaMedica Poole has not yet replied.
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Review titled Extremely good experience
Rated 5 stars out of 5
by Heather Jay - Posted on 10 April 2025
Had my 2nd cataract operation today and the whole experience was excellent. All staff, even the housekeeping staff were friendly, polite and encouraging. Completely pain free surgery and surgeon explained what he was doing in such a calm manner. Free tea, coffee and biscuits available. Can't praise this whole team highly enough. I would not hesitate to recommend this place to anyone needing cataract surgery.
Visited April 2025
SpaMedica Poole has not yet replied.
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Review titled More explanation needed
Rated 5 stars out of 5
by Jane Tearle - Posted on 04 April 2025
Now three days after my cataract number one operation and the eye is beginning to settle. My experience at Spa Medica Poole was very efficient with the appointments arriving speedily and proceeding with friendly and caring staff. The preparation interview did not follow what I was led to believe would happen so I was rather tense when first meeting the surgeon and would have liked time to actually relax and have what was going to happen next explained a bit more fully and carefully. The overnight pain in the eye was more than I anticipated but did settle eventually. I do feel more prepared for when the second operation happens and will make sure the issues mentioned above are on my list to be sorted beforehand..
Visited April 2025
SpaMedica Poole has not yet replied.
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Review titled Excellant practice
Rated 5 stars out of 5
by Robert P Freeman - Posted on 07 March 2025
I,m extremly pleased with my surgery,all staff very professional and efficient.I can,t enthuse enough about about my surgeon and his team.My surgeon is a very experienced and caring surgeon with great people skills,his expertise has dramatically improved my vision and i,m so grateful.I can highly reccommend him and SpaMedica
Visited March 2025
SpaMedica Poole has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Oliver Riley - Posted on 22 March 2025
Brilliant and professional treatment carried out perfectly from the time I arrived when the Porter offered drinks to the Surgeon explaining every detail. No more onerous than a visit to the dentist. Could not praise Spa Medica too highly. Thank you all so much
Visited March 2025
SpaMedica Poole has not yet replied.
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