SpaMedica Peterborough
Ashurst, Southgate Park, Bakewell Road, Peterborough, PE2 6YSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Too slow
Rated 2 stars out of 5
by Diana Jefferson - Posted on 16 March 2025
The surgery to both my eyes went very well but the time in between was horrendous. Other clinics do the 2nd eye only 2 weeks after the 1st, I had to wait 2 months! Given the imbalance between the 2 eyes, life was extremely difficult for those 2 months. A letter to my optician might have shortened the waiting time but as it was, he sent in the wrong referral which meant I had to repeat all the pre op procedures only to find information that was already available. The after op nurse following the 1st op had no concept that not everyone followed her patient profile and that taking out the lens of my glasses would result in double vision or that I would certainly not be able to drive after 48 hours. As I say, the actual surgery was successful and my vision is now greatly improved, but I feel that I have lost a chunk of my life.
Visited January 2025
Review titled SpaMedica Peterborough
Replied on 15 April 2025
Dear Diana, Thank you for your review and for sharing your experience in detail. We're very pleased to hear that the surgery itself went well and that your vision has improved. We’re sorry to hear that the waiting period between your two procedures caused significant difficulty. While the time between surgeries can vary depending on individual clinical needs and referral processes, we appreciate how frustrating this delay must have been for you. Your feedback regarding communication with your optician and the aftercare advice is also noted and has been shared with the relevant teams for review. If you would like to speak with us further about your experience, please feel free to contact our Patient Feedback Team at feedback@spamedica.co.uk or call 0330 058 4280. The SpaMedica Team.
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Review titled Wonderful treatment
Rated 5 stars out of 5
by Chris Lloyd - Posted on 26 February 2025
I wanted to express my thanks for the great service, efficiency and help I received from SpaMedica when I had my cataract eye operation done. The surgeon and all the team did a great job and I couldn't be happier with the outcome - I can see so much clearer now. Thank you.
Visited January 2025
SpaMedica Peterborough has not yet replied.
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Review titled A great experience
Rated 5 stars out of 5
by Rita Lee - Posted on 18 January 2025
I was very nervous about having the procedure but all the staff were kind, patient and supportive. They explained everything and made sure I was understanding what was happening.
Visited January 2025
SpaMedica Peterborough has not yet replied.
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Review titled Really good service provided
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2025
Appointment for 1120 unfortunately clinic had a power failure that would take a few hours to fix all procedures delayed due to this but that aside clinic kept clean comfortable seating areas and corridors kept well informed as to what happens next etc
Visited January 2025
SpaMedica Peterborough has not yet replied.
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Review titled Professional clinic
Rated 5 stars out of 5
by Brian hemsley - Posted on 05 January 2025
Excellent service, very efficient and professional. The staff showed support and understanding and explained throughout my time what was to happen and give peace of mind to me.
Visited December 2024
SpaMedica Peterborough has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Mrs Margaret Gardiner - Posted on 10 December 2024
I don't think I could get a better service anywhere. The staff were very good. I was fully informed before any procedure was done.
Visited December 2024
SpaMedica Peterborough has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Judith Bray - Posted on 19 December 2024
Staff very friendly lovely clean environment explained every process clearly that I was going through , staff couldn’t do enough for you and were efficient , All I can say now is a big thankyou to all the staff involved for making feel Relaxed and welcome
Visited December 2024
SpaMedica Peterborough has not yet replied.
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Review titled A great experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2025
From entering the clinic there was a friendly and welcoming atmosphere. Each procedure was explained clearly. I was amazed how professional and efficient each member of staff carried out their part. The operation itself was easier than I expected and I was reassured constantly. An extra bonus was free parking and refreshments. Well done SpaMedica.
Visited December 2024
SpaMedica Peterborough has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Lesley Green - Posted on 19 December 2024
I had cataract operations on both my eyes, one in November and the next one yesterday,18 December. Each time the service and care I received was excellent. I was very nervous and apprehensive despite reassurance from people I know who have had the same procedure.
Visited December 2024
SpaMedica Peterborough has not yet replied.
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Review titled Cataract removal
Rated 5 stars out of 5
by Ilfra Hearley - Posted on 23 December 2024
I was treated with all sensitivity, and every stage of the procedure was carefully explained. Staff were friendly, helpful and informative.
Visited December 2024
SpaMedica Peterborough has not yet replied.
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