Spamedica North Tyneside
Cobalt 3.2, Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, NE27 0QJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic staff & very quick turn around
Rated 5 stars out of 5
by Kevin fulbeck - Posted on 07 March 2025
Great practice & fantastic staff & waiting time between appointment was a very quick turn around with great results
Visited January 2025
Spamedica North Tyneside has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Elizabeth Graham - Posted on 10 January 2025
I went to SpaMedica for Cataract surgery and was quite stressed about the surgery. From first entering to leaving the care and attention is 5 star. Everyone is friendly and helpful. They are all first class at their part of your treatment. The surgery is is carried out with care and attention to your needs and feelings. Because of being put at ease by everyone I won’t be so anxious when I have second eye done. Thank you and regard’s Elizabeth Graham
Visited January 2025
Spamedica North Tyneside has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by robert king - Posted on 29 January 2025
could not fault from reception going in to leaving after surgery absolutely fabulous people so caring and friendly almost like having a new family
Visited December 2024
Spamedica North Tyneside has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Penny Cook - Posted on 04 January 2025
As soon I arrived I was offered a cup of tea with a choice of biscuits!!! All the staff were very efficient and friendly. Did not have to wait too long and they ordered me a taxi home! What's not to like!!! Thanks so much.
Visited December 2024
Spamedica North Tyneside has not yet replied.
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Review titled Chaotic beginning
Rated 4 stars out of 5
by Gustav MacLeod - Posted on 26 November 2024
I had 3 cancellations. Finally I was given the last appointment on a Saturday. The second op was hassle free. The outcome of the treatment is excellent.
Visited November 2024
Review titled Spamedica North Tyneside
Replied on 27 January 2025
Dear Gustav, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us a private message with your full name, date of birth, and details of the hospital where you were treated. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. Please don't hesitate to email contact@spamedica.co.uk or call 0330 058 4280.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Lawrence Wood - Posted on 29 November 2024
Having had my cataract operation I was very impressed with the staff and facilities I found the staff were very friendly and efficient
Visited November 2024
Spamedica North Tyneside has not yet replied.
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Review titled Fantastic!
Rated 5 stars out of 5
by Anonymous - Posted on 25 November 2024
5* from start to finish. Excellent service, I felt very at ease and in good hands, thank you so much
Visited November 2024
Spamedica North Tyneside has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 20 October 2024
Today was my second appointment for cataract surgery to be cancelled. Today’s surgery was cancelled 20 minutes before my appointment time. My husband and I had left my home at 7am - we live 60 miles away and had the prospects of driving in Storm Ashley. My sister who is familiar with the area was driving me to my early appointment when I received the call to say my surgery had been cancelled due to yet again there being no surgeon. This is unacceptable. When my first appointment was cancelled I had already paid for return train tickets and planned to stay with relatives for two days following surgery. Very very poor service- is this clinic viable?
Visited October 2024
Review titled Spamedica North Tyneside
Replied on 27 January 2025
Hello - we’re really sorry to hear that your appointment was cancelled at short notice. We always try to notify our patients in advance if there are any issues with their appointment and we’re sorry we were unable to get in touch with you on this occasion. A member of our bookings team will be in touch to re-arrange your appointment soon. If you have any concerns or queries in the meantime, please email contact@spamedica.co.uk or call 0330 058 4280 and our Contact Centre will be happy to help.
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Review titled Efficient, caring staff
Rated 5 stars out of 5
by Michael Nobbs - Posted on 03 October 2024
Complications after cararact surgery - dropped in without appointment- dealt with very efficiently. All staff so friendly and accommodating.
Visited October 2024
Spamedica North Tyneside has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Dean Murray - Posted on 01 October 2024
The referral was quick. The staff are very friendly and helpful. The surgery was painless, the after care excellent.
Visited October 2024
Spamedica North Tyneside has not yet replied.
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