SpaMedica Gloucester
Ground Floor, Suite 2, Sanctus House, Olympus Business Park, Gloucester, GL2 4DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Perfect in every way
Rated 5 stars out of 5
by Mark Johnson - Posted on 21 September 2023
From initial assessment to operation fantastic in every way. Staff all very friendly and helpful. Information booklets answered all questions in advance. Would highly recommend and the result is like a miracle.
Visited September 2023
Review titled SpaMedica Gloucester
Replied on 22 November 2023
Hi Mark, thank you very much for your 5-star review of SpaMedica Gloucester. We are so happy you found our staff so friendly and helpful. Wishing you all the best, SpaMedica.
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Review titled excellent practice
Rated 5 stars out of 5
by Sarah Cecilia Thompson - Posted on 18 October 2023
From the reception right through to the discharge nurse, all staff were extremely kind caring and informative. Every step of the appointments from the pre assessment right through to the actual operation I was treated with respect, understanding, care and reassurance. The list, After Cataract Surgery, that I was given on discharge was an absolutely excellent guide to ensure I took the best possible caution during my recovery. What more can I say except, surgery on my second eye will be much easier for me. Thank you all so much.
Visited September 2023
Review titled SpaMedica Gloucester
Replied on 14 February 2024
Hello Sarah, thank you very much for your 5-star review of SpaMedica. It’s lovely to hear you had a positive experience with us. Feedback like this really helps to reassure those who may be nervous about surgery. Best wishes, SpaMedica.
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Review titled Excellent service
Rated 5 stars out of 5
by Diana Lorraine Walker - Posted on 16 August 2023
From beginning to end of my cataract pre-assessment and operation the staff were kind and attentive. I felt quite at ease with the whole experience.
Visited August 2023
Review titled SpaMedica Gloucester
Replied on 21 August 2023
Hi Diana, thank you for your 5-star review of SpaMedica Gloucester. We’re very happy you found our staff so kind and attentive. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that they were able to put you at ease. Kind regards, the SpaMedica Team
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Review titled Lovely staff and nice venue!
Rated 5 stars out of 5
by Anonymous - Posted on 16 August 2023
I can't say too much about all the lovely staff, as they are so helpful. The operation was painless and something I need not have worried about. Wow! What a difference this operation has made to my sight. I can now see peoples faces, number plates, everything in the distance, that I haven't seen for quite a while! There was only a few weeks wait from referral to actually getting the operation. I shouldn't say this but I can't wait to get the other eye done (not needed at the moment). I thoroughly recommend Quedgeley SpaMedica, if you need a cataract operation.
Visited August 2023
Review titled SpaMedica Gloucester
Replied on 14 February 2024
Dear patient, thank you so much for your 5-star review of SpaMedica. We are so happy you found our staff so lovely and helpful. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. Best wishes, SpaMedica.
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Review titled Brilliant place
Rated 5 stars out of 5
by Barbara - Posted on 17 August 2023
The staff and everyone involved were so helpful and reassuring the best thing I've ever had done and can't wait for the other eye to be done
Visited August 2023
Review titled SpaMedica Gloucester
Replied on 21 August 2023
Hi Barbara, thank you for your 5-star review of SpaMedica Gloucester. We’re very happy you found our staff so helpful and we look forward to welcoming you back for your next procedure. Kind regards, the SpaMedica Team
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Review titled over and above care
Rated 5 stars out of 5
by Andy J - Posted on 09 October 2023
i had both my cataracts performed at Spa Medica in Quedgeley over the late summer. From the initial contact a week or so after my optician's referral through the the final send off after the second operation I was listened to and answered clearly. I am diabetic so was concerned about the additional risks while it happened. The staff had time to explain and to work with me how to manage the scanning and blood sugar monitoring appropriately. The explanation of the lens options was good (long / mixed focus etc) having been shortsighted for over 50 years this has been a revelation!
Visited August 2023
Review titled SpaMedica Gloucester
Replied on 11 October 2023
Hello Andy, thank you very much for your 5-star review of SpaMedica Gloucester. It’s great to hear you had such an excellent experience with us and we're very pleased that our team took such great care of you. Best wishes, the SpaMedica team.
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Review titled Excellent Service
Rated 5 stars out of 5
by Rodney Frederick Gurney - Posted on 31 August 2023
From the moment I arrived until I left on completion of my procedure I cannot fault the customer service and attention to me as an individual.
Visited August 2023
Review titled SpaMedica Gloucester
Replied on 22 November 2023
Hi Rodney, thank you very much for your 5-star review of SpaMedica Gloucester. It is great to hear you had a positive experience with us. Wishing you all the best, SpaMedica.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 03 September 2023
I have had two cataract operation at SpaMedica Gloucester. The facilities were very good, staff very kind, helpful and very efficeint practice.
Visited August 2023
Review titled SpaMedica Gloucester
Replied on 11 October 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Gloucester. We’re so happy you found our staff so kind and helpful. Kind regards, SpaMedica.
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Review titled Excellent practice
Rated 5 stars out of 5
by Derek Moseley - Posted on 24 August 2023
As someone who throughout my life, I've not liked anything being close to my eyes, I was more than a little worried about having an operaTtion to remove a cataract. However, how wrong I was!! From the moment I first entered SpaMedica I was greeted by one on the receptionist staff who comes from behind the desk, direct you to a chair and not only takes your details but also offers you a cup ot tea or coffee.This friendliness continues as you have your initial tests to determine your treatment, also great efficiency as every nurse you see confirms your details, ie. Name, date of birth and address. After these initial tests, it was back to the reception ladies to get a date for surgery, which for me was in three weeks time. Come the day, it was an early start and after going through reception, into the nurses to have various eye drops administered, it was through to patient waiting room to await surgery, complete with a small marker over the eye that needed it. I didn't have to wait long before I was taken into a pre theatre room, had some anesthetic drops put in, met the surgeon and was taken into theatre. I was amazed how quickly it all happened. The nurses made sure I was settled comfortably on the operating table, the surgeon told me what would happen and off we went. I felt no pressure, no pain whatsoever and it all seemed to be over in minutes. I was taken out of the theatre to wait a few minutes before I was taken into a room by a nurse who made sure I was OK, instructed me about what I needed to do regarding aftercare and gave me the drops I needed to put in the eye. I really can't speak highly enough of this practice, both of the efficiency and kindness of all the staff, from reception to surgeon, --- excellent!
Visited August 2023
Review titled SpaMedica Gloucester
Replied on 13 September 2023
Hi Derek, thank you for your 5-star review of SpaMedica. We are very happy you felt welcomed into SpaMedica and it’s so nice to hear that our team took such good care of you. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease. Kind regards, SpaMedica.
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Review titled Made to feel special
Rated 5 stars out of 5
by Brenda Coggins - Posted on 09 September 2023
Lovely friendly, helpful staff. Made the experience so much easier. Everything explained from start to finish.
Visited August 2023
Review titled SpaMedica Gloucester
Replied on 11 October 2023
Hello Brenda, thank you very much for your 5-star review of SpaMedica Gloucester. We are so happy you found our staff so friendly and helpful and we are very pleased to hear you went into your surgeries well informed and comfortable. Warm regards, SpaMedica.
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