SpaMedica Epsom
New Plan House, East Street, Epsom, Surrey, KT17 1BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant - Thanks!
Rated 5 stars out of 5
by Annie Coleman - Posted on 06 October 2024
I have had cataracts removed from both eyes at the Epsom SpaMedica Clinic in the last few months. Without exception the people that I came across were kind and professional. Both operations were successful, quick and far less painful than I had imagined. I am a wimp and was very grateful for the clear explanations that I was given and the patience and support of these great people. I said before - without exception - but that isn't’ quite true, there was a very notable exception, not in a bad way), the porter whose name begins with a K who's name I am not allowed to enter, was lovely, a perfect example of someone who is really in the right job, He is sunny and welcoming, really helpful (so important to a wheelchair user) and totally brightens your day, someone please tell him what a blessing he is. Grateful thanks to all!!
Visited September 2024
SpaMedica Epsom has not yet replied.
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Review titled A very positive experience
Rated 5 stars out of 5
by Greyflannels - Posted on 15 September 2024
I have visited SpaMedica Epsom 3 times, once for a pre-op assessment and twice for cataract surgery. Although parking is limited, we had no difficulty finding one of their dedicated spaces each time. It is a clean, modern facility well laid out to process patients needing cataract surgery. They were able to offer me appointments within a very short space of time from my referrals. The unit operates on a production line basis. In spite of this, all the staff I met treated me as an individual explaining carefully what each part of the procedure was for and what it involved. The staff were efficient and friendly to the point of charming, and I would be hard pressed to suggest a way that their services might be improved.
Visited September 2024
SpaMedica Epsom has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Sheila bennett - Posted on 07 September 2024
Very satisfied with the care and treatment and care i received from all the staff at SpaMedica on monday 2nd September having my cataract removed Thank you
Visited September 2024
SpaMedica Epsom has not yet replied.
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Review titled cataract removal
Rated 5 stars out of 5
by geoffrey howes - Posted on 12 September 2024
very pleased with outcome of surgery .Was not expecting to see as well as i can now. and no glasses needed . operation on the September 9 my birthday the next day , i was not expecting new eyes for a present . so many thanks to you all.
Visited September 2024
SpaMedica Epsom has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 September 2024
I have undergone cataract surgery from Spa Medica and my experience is very pleasant. The whole staff is very friendly and cooperative. I really appreciate their quick and quality service.
Visited August 2024
SpaMedica Epsom has not yet replied.
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Review titled Efficient Practice
Rated 5 stars out of 5
by C James - Posted on 21 August 2024
I had both cataracts removed - one in June and the other in July. The communication by telephone and confirmation by text was excellent on both occasions. From being referred to SpaMedica by my optician in May, I had both procedures completed by early August. The Pre-assessment and procedure visits were handled very proficiently and all staff were extremely knowledgeable in their particular area, helpful and friendly. The information books provided were also useful and well written. My whole experience with SpaMedica was excellent and I would recommend it to anyone who needs a cataract removed.
Visited August 2024
SpaMedica Epsom has not yet replied.
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Review titled Wonderful experience
Rated 5 stars out of 5
by Steve Hawthorne - Posted on 15 August 2024
From the concierge to the clinical doctors, the whole experience from start to finish has been impressive. The concierge greeted us at the door showed us where we needed to go offered and made us coffee. He was so friendly and kind. The nursing team and Clinicians were super efficient. Which gave me confidence and made me feel better procedure went well. The discharge nurse gave clear post op Guidance. The lovely lady Tidying up also coffee, I can’t praise them enough, Would highly recommend this amazing service they should all be very proud of the the service and care they provide on the NHS a very big thank you
Visited August 2024
SpaMedica Epsom has not yet replied.
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Review titled Great practice and good experiences
Rated 5 stars out of 5
by Maria ramos - Posted on 08 August 2024
Everyone was so very nice and polite and had alot of patience for their patients ,they were all so kind and friendly
Visited August 2024
Review titled SpaMedica Epsom
Replied on 30 August 2024
Hello Maria, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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Review titled Great service
Rated 5 stars out of 5
by Mr Mark Piazza - Posted on 16 August 2024
My father went for an assessment Wednesday, offered surgery Thursday morning at 8.20. Excellent service all round. Very friendly and helpful staff. Highly recommend
Visited August 2024
SpaMedica Epsom has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by John - Posted on 11 August 2024
The service was excellent and the operation was a sucess. They help led me order and saw me into the taxi after the procedure. Well done staff
Visited August 2024
Review titled SpaMedica Epsom
Replied on 30 August 2024
Hello John, we’re delighted to hear that you had such a positive experience at SpaMedica. Wishing you all the best for the future, The SpaMedica Team
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