SpaMedica Epsom
New Plan House, East Street, Epsom, Surrey, KT17 1BLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about SpaMedica Epsom.
Reviews
-
Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
I chose the Spa Medica route because it was quicker than waiting in the local hospital queue. So glad my optician suggested it and so glad I chose this option. Even though the distance from home was slightly further it was well worth it. The whole experience has been excellent just like a private clinic. The clinic itself is bright and squeaky clean, the staff are amazing and so friendly and efficient, the procedures for me have been efficient, and painless and every step of the process is explained clearly. Everything has been (one more appointment to go) seamless and 'joined up' - if only other NHS departments could learn from this. After my first procedure I emailed a question about whether I could swim, and within an hour or so I receive a telephone call to answer my enquiry. I expected an email reply but this was a real person and we had a proper discussion on the pros and cons. So, so helpful and it put my mind at rest. Other patients I spoke to also felt the same about Spa Medica. You make us welcome and we feel valued and cared for. The coffee is good too! What more can I say - but excellent! And thank you to everyone at Epsom.
Visited November 2024
SpaMedica Epsom has not yet replied.
-
Review titled First class
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2025
From first to last my contact with SpaMedica in Epsom was first class. I had two cataracts operations within a few weeks of each other. All aspects of the process worked well: making appointments, pre procedure briefing notes, nursing care on the day, the surgery itself and then the quality of aftercare. In addition, it has actually worked and my eye sight is significantly improved as a result. I am most grateful to all involved.
Visited November 2024
SpaMedica Epsom has not yet replied.
-
Review titled Great practice. Everyone so friendly down to the doorman.
Rated 5 stars out of 5
by Sylvia Canacott - Posted on 15 November 2024
So clean. Everyone so friendly, they couldn’t do enough for us absolutely brilliant. even the tea ladies bringing us tea and coffee. Nice and easy to park and so clean everywhere else to say.
Visited November 2024
SpaMedica Epsom has not yet replied.
-
Review titled Very good experience
Rated 5 stars out of 5
by Anne Sheilagh Dawes - Posted on 04 December 2024
I found the whole experience swift and efficient. I felt in good hands with the team and the procedure itself on two occasions was skilledand conducted ina professional and friendly manner
Visited November 2024
SpaMedica Epsom has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Julia Williams - Posted on 06 December 2024
Excellent treatment, when I had my first visit before having my cataract surgery the doctor noticed that the macular degeneration I had in my eye had turned wet. Straight away I was sent to Ashford hospital for injections. Then five days later I had my cararact operation. Very good treatment, thank you.
Visited November 2024
SpaMedica Epsom has not yet replied.
-
Review titled The best team
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
I had a wonderful experience the care was second to none from entry to the building throughout my procedure right up until I left the building, all areas were comfortable and very hygienic. I feel so lucky to have been referred to this practice. Thanks to all the staff.
Visited October 2024
SpaMedica Epsom has not yet replied.
-
Review titled Superb service
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2024
I cannot fault Spamedica from referral to discharge . All staff were friendly and professional . I received an appointment very quickly after being referred by Specsavers . Thereon my operation was scheduled within days . On the day of the operation all staff fully explained the care that I was going to receive. An hour and half later I was on my way home having had my cataract removed and new lens inserted. Thank you very much my sight has been restored .
Visited October 2024
SpaMedica Epsom has not yet replied.
-
Review titled Excellent clinic
Rated 5 stars out of 5
by Rita ceanefield - Posted on 07 November 2024
My whole experience was first class Everything was explained clearly everyone was very kind and helpful I would definitely go back for my second eye operation if I am offered
Visited October 2024
SpaMedica Epsom has not yet replied.
-
Review titled Brilliant clinic
Rated 5 stars out of 5
by Susan Howard - Posted on 07 October 2024
Excellent staff very friendly, I was made to feel very welcome and put at my ease throughout the whole process.
Visited October 2024
SpaMedica Epsom has not yet replied.
-
Review titled Fantastic results
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2024
From start to finish it was quick painless and amazing results. Both eyes have been done and both have amazing vision
Visited October 2024
SpaMedica Epsom has not yet replied.
Information supplied by Spamedica