Litherland NHS Walk In Centre
Litherland Town Hall, Hatton Hill Road, Liverpool, Merseyside, L21 9JNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Malcolm Swann - Posted on 19 April 2025
Although the waiting tome to see a Nurse Practitioner was over 3 hrs, the staff kept everyone updated as to how they were progressing through the waiting list. They were also having to deal with ambulance patients. It was my wife who was seen by a nurse Practitioner. My wife was extremely grateful for the attention she received and how thorough they were with her. The demands on the staff at this facility was apparent, but they continue in a professional manner which is indicative of NHS staff. Keep up the good work.
Visited April 2025
Litherland NHS Walk In Centre has not yet replied.
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Review titled Exceptional service from the team
Rated 5 stars out of 5
by Andrew Clarke - Posted on 26 April 2025
My wife attended with a head injury yesterday evening which was immediately given priority and extremely close attention. Whilst the practice had her transferred by ambulance to Aintree University Hospital, the quality of diagnosis and treatment she received from Litherland Walk-In Centre was better than anything we could have expected. After several hours having scans & tests in A&E, she was eventually allowed to return home. The detailed examinations and tests carried out by Litherland Walk-In Centre in the early stages were so important to what seems to be a positive outcome. Thank you for all you were able to do
Visited April 2025
Litherland NHS Walk In Centre has not yet replied.
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Review titled Dealt with correctly
Rated 5 stars out of 5
by Chelsea - Posted on 14 December 2024
I visited Litherland UTC today it was at full capacity and only 3 staff on so it was triage only however when I did get taken into see the nurse I was thoroughly checked and all the nurses were absolutely lovely.
Visited December 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Amazing staff
Rated 5 stars out of 5
by lucy - Posted on 29 June 2024
Went in today, as I had infected piercings. The lady on triage was so happy and everyone who came out of the room, me and my mum included came out with smiles on our faces. The two male nurses I saw, one to asses the other to prescribe were so lovely and kind. You could tell they were run off their feet but still gave an incredible standard of care. Thank you!
Visited June 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Brilliant Dental Service
Rated 5 stars out of 5
by David E - Posted on 17 June 2024
I was booked in by 111 on Sunday afternoon on16th June 24 in severe dental pain. The lady Dental Surgeon who attended me was absolutely brilliant and reassured me at every stage of the procedure to remove one of my wisdom teeth. I would not hesitate in recommending Litherland Town hall for emergency dental treatment.
Visited June 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Disgraceful
by Jacqueline jones - Posted on 14 May 2024
My 90 year old mother presented at 11.30 this morning with breathlessness and wheezing no doctors appointments we are still sitting here at 17.25 the place is nearly empty now . I have asked how the triage system works and have been told that people present with life threatening symptoms and are seen first . No one I have spoken to who has been seen earlier have had life threatening symptoms . What on earth is happening to our NHS ?? Do not come here unless u are prepared to wait over 5 and half hours to b seen
Visited May 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Poor service due to my child’s sickness
Rated 1 star out of 5
by Charlie Robinson - Posted on 02 April 2024
I had an appointment from 111 I went for my appointment which was supposed be 11am I waited 2 and half hours for them to tell me they couldn’t prescribe my daughter anything for her condition as she had very poor eyes with yellow goo coming out of them they told me to just bathe it and sent me home with anything for her, I went the doctors today and they prescribed her medication what they should off provided I am not happy with service this is twice they have done this to my poor children!!!!
Visited April 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 06 April 2024
Attended with my daughter reception staff rude, clinic dirty, waiting time stated 3 hours, waiting room full but not one person called in to see doctor within 2 hours no idea what the staff and doctors do at this clinic but it’s not seeing patients, ended up walking out after 7 hours waiting and only a hand full of patients been called. Do not waste your time here better chance of been seen in a and e
Visited April 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Clare - Posted on 22 April 2024
I attended here tonight at about 5pm with an injury to my toes, just like to say thanks the male nurse who I seen last he is really good he put tape round my foot and toe to keep it straight away from the others. It feels much better with it on.
Visited April 2024
Litherland NHS Walk In Centre has not yet replied.
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Review titled Impatient rude staff member
Rated 3 stars out of 5
by D. Davies - Posted on 19 February 2024
Reception staff - friendly and efficient. Doorman - helpful, friendly. Medical staff member was rude and unfriendly. He rolled his eyes and tutted when I did not hear what he said. (I had already explained to him that I was partially hearing.) He made an excuse when I politely challenged him, however he did it again! I’ve no idea why he was impatient as the particular department he works in was empty except for me. This happened around lunch time, perhaps he hadn’t eaten. Nevertheless, it was an unsettling situation. Being a retired NHS staff member I do understand the importance of a kind attitude toward patients and patience with those with a disability. This is actually the first review I’ve ever written but in this case I feel it needed to be as hopefully it will contribute to nothing similar happening again. Treat other people as you would like to be treated yourself.
Visited January 2024
Litherland NHS Walk In Centre has not yet replied.
Information supplied by North West Boroughs Healthcare NHS Foundation Trust