CHEC Coventry
3 Orchard Court, Binley Business Park, Harry Weston Road, Coventry, CV3 2TQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice *****
by ALEC B - Posted on 20 September 2023
Been to have both eyes done for cataracts. Everything went so smoothly and on time. The staff were so helpful and polite. Thank you all very much for your attention.
Visited June 2023
Review titled CHEC Coventry
Replied on 21 September 2023
Hello Alec B, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and helpful ensuing a patients journey runs smoothly for them. We hope all went well with your surgery. Best wishes CHEC
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Review titled Good Experience
by M E MARSHALL - Posted on 08 May 2023
Recently diagnosed with Age Related Macular Deterioration I received a consultation and eye injection at Chec Coventry. All staff very friendly and informative, no waiting and every procedure was explained thoroughly. I will have no worries about attending again for further injections.
Visited May 2023
Review titled CHEC Coventry
Replied on 11 May 2023
Dear M E Marshall Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about the appointments and their condition. We always want a patient’s journey to run smoothly for them. Best wishes CHEC
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Review titled Long wait
by Anonymous - Posted on 11 May 2023
1st appointment of the day, arrived 10 minutes before appointment time. No information as to a delay in my time when I arrived but still waiting 45 minutes after scheduled appointment.
Visited May 2023
Review titled CHEC Coventry
Replied on 15 May 2023
Thank you for your review. We are sorry to hear of your dissatisfaction following your contact with CHEC. We wish to assure you that we expect high standard care to be provided for all our patients, we value all feedback, and our patients are our utmost priority. We always try to limit waiting times in our clinics but there may be instances where unexpected delays arise, and this is unavoidable to ensure all patients receive the necessary level of care they require. In these instances, we always aim to notify patients of any delays at the earliest possible opportunity, we are sorry if this was not the case at your visit and apologise for any inconvenience caused. Should you wish to discuss any concerns further please email us at chec.quality@communityeyecare.org.uk or call on 0344 264 4160.
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Review titled Wow!
by Keith C - Posted on 26 May 2023
From Receptionists and nurses to surgeon each person I came into contact with was efficient, friendly and showed kindness. Thank you. I only had 4 days from my health check to cataract removal. Best of all I now have clear vision again. A big thank you to the team.
Visited May 2023
Review titled CHEC Coventry
Replied on 30 May 2023
Hello Keith, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient ensuing a patients journey runs smoothly for them. Best wishes CHEC
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Review titled Great Experience
by Grace - Posted on 13 April 2023
I was referred for an endoscopy procedure at the CHEC Coventry clinic, entering the clinic anxious and on edge, I was instantly calmed down by the informative staff. They talked me through the entire process. Even after the procedure they went out of their way to give me advise about other health problems I was suffering from. They really went out of their way.
Visited March 2023
Review titled CHEC Coventry
Replied on 14 April 2023
Dear Grace, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease during your appointment. Our colleagues strive to ensure patients feel safe, comfortable and well-informed throughout their visits. Best wishes CHEC
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Review titled Great staff
by Anonymous - Posted on 13 April 2023
I was referred for an endoscopy procedure. I entered the CHEC Coventry Clinic very nervous and anxious. The staff did all they could to make me feel a little calmer. They even moved me to another room to help my nerves.
Visited March 2023
Review titled CHEC Coventry
Replied on 14 April 2023
Hello, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease during your appointment. Our colleagues strive to ensure patients feel safe, comfortable and well-informed throughout their visits. Best wishes CHEC
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Review titled Everything absolutely brilliant
by Mr K P - Posted on 12 April 2023
I have had both eyes done - cataract surgery - CHEC were absolutely brilliant, couldn't have asked for anything more. Surgery went well, no problems at all. I couldn't have asked for anything more. I would certainly recommend to family and friends. Absolutely vast improvement. Perfect long distance vision. Absolutely great. Staff were lovely and couldn't have been nicer or more kind. Lovely, Thank you.
Visited March 2023
Review titled CHEC Coventry
Replied on 18 April 2023
Dear Mr K P, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient ensuing a patients journey runs smoothly for them. We aim to continue this high standard for all our patients. Best wishes CHEC
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Review titled Brilliant!!
by Anita Haines - Posted on 07 March 2023
From arrival to departure efficient and friendly. Put you immediately at ease. Information given clearly and precisely. Treatment done quickly and on time. Thank you all very much
Visited March 2023
Review titled CHEC Coventry
Replied on 08 March 2023
Dear Anita, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease during your appointments. Our colleagues strive to ensure patients feel safe, comfortable and well-informed throughout their visits. Best wishes CHEC
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Review titled Good
by Joseph - Posted on 27 February 2023
Today I came at CHEC Coventry to have my cataract operation. Pleased with the experience, no pain and no discomfort. All of the staff members were experienced and helpful. Overall it was a good experience.
Visited February 2023
Review titled CHEC Coventry
Replied on 28 February 2023
Dear Joseph Thank you for your positive review. We are pleased that you are happy with the service you received from CHEC. Our colleagues strive to ensure patients are comfortable and well-informed during their appointments. We hope all went well with your surgery. Best wishes CHEC
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Review titled Brilliant
by Matt Pratt - Posted on 24 February 2023
Couldn't do enough for me, very helpful. Always clean, very helpful and friendly, efficient excellent service. Staff very attentive, nice and clean, couldn't fault. All very friendly and helpful, kept informed about what was happening. Office staff always helpful.
Visited February 2023
Review titled CHEC Coventry
Replied on 27 February 2023
Dear Matt, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuing a patient is well-informed about the appointments and their condition. We always want a patient’s journey to run smoothly for them. Best wishes CHEC
Information supplied by CHEC Preston