CHEC Coventry - Ratings and reviews
Reviews
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Review titled Professional Service
Rated 5 stars out of 5
by Lesley Nason - Posted on 12 April 2024
From walking in a being met by friendly receptionists to the surgeon who did my eye op, you are made welcome. everything is explained and you are treated with respect. Brilliant, brilliant, brilliant. 5 star service
Visited April 2024
CHEC Coventry has not yet replied.
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Review titled Nearmiss Incorrect treatment
Rated 3 stars out of 5
by Peter Chimkupete - Posted on 17 April 2024
I was referred by my optician for correction of eyelashes which irritate my eyes. When I arrived for my appointment I found that I had been scheduled for laser treatment. When I asked what it is I was told that it is performed to treat the lenses of patients who previously had cataract removal surgery. I then informed the clinician that I hadn't had any cataract surgery. They then reviewed my notes and confirmed that a wrong procedure had been requested for me. If I had just accepted treatment and not asked what it was for my eyes could have probably been damaged. I was subsequently booked for a consultation on a different date and had to go back home. I had driven all the way from Warwick to Coventry for this. Besides wasting my time and money this near miss could have cost me my eyesight. I wonder if my details had been swapped with another patient's who really required laser treatment.
Visited April 2024
CHEC Coventry has not yet replied.
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Review titled Well at ease
Rated 5 stars out of 5
by Colin - Posted on 20 March 2024
By way of thanks to the staff of chec eye clinic Have a biscuit with your cup of tea as thanks for being so professional but most of all being so nice and friendly I am not the best of patients but the staff were so reassuring and understanding making me feel a bit special . Again, thanks.
Visited March 2024
Review titled CHEC Coventry
Replied on 12 April 2024
Dear Colin, Thank you for your positive review. We are pleased that you are happy with the service you received from CHEC. Our colleagues strive to be professional, friendly and reassuring ensuring a patients journey runs smoothly for them. Best wishes CHEC
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Review titled the clinic was very professional
Rated 5 stars out of 5
by carol.g.foster@btinternet.com - Posted on 28 March 2024
I felt that the clinic was very caring. The staff were very friendly and helpful and the surgeons explained the procedure very clearly. The transport that was provided was very efficient and the driver helped to put me at ease.
Visited March 2024
Review titled CHEC Coventry
Replied on 12 April 2024
Dear Carol Foster, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease. Our colleagues strive to be caring, friendly and helpful ensuring a patients journey runs smoothly for them. Best wishes CHEC
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Review titled First Class Clinic
Rated 5 stars out of 5
by Carol C. - Posted on 07 February 2024
I have had several appointments recently with Chec in Coventry. I am very impressed with the relaxed atmosphere, friendliness of the staff, and above all the excellent treatment which I have received.
Visited February 2024
Review titled CHEC Coventry
Replied on 07 March 2024
Hello Carol, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be friendly and caring, we always want a patients journey to run smoothly for them. Best wishes CHEC
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Review titled Great Practice
by Anonymous - Posted on 08 September 2023
I attended at 9.50 for my 10am appointment. - All complete and ready to leave at 11am- from entering building all the services exemplary - if I you could say perfect I would say perfect
Visited September 2023
Review titled CHEC Coventry
Replied on 11 September 2023
Thank you for your lovely review. We are delighted that you are pleased with the service you received from CHEC. We always aim to provide an efficient but personal service to our patients, we always want their journey to run smoothly for them. Best wishes CHEC
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Review titled Wonderful service in Northampton
by Anonymous - Posted on 14 July 2023
I am very impressed with this practice. The nurses and surgeons were wonderful. Wonderful service in Northampton
Visited July 2023
Review titled CHEC Coventry
Replied on 20 July 2023
Thank you for your positive review. We are pleased that you are happy with the service you received from CHEC. We hope all went well at your appointment. Best wishes CHEC
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Review titled Fantastic service
by Rodney Goodman - Posted on 07 June 2023
It's only the second time I have used CHEC services and I think it has been fantastic. The appointments have been easy to book and prompt. The staff have all been pleasant.
Visited June 2023
Review titled CHEC Coventry
Replied on 12 June 2023
Hello Rodney, Thank you for your positive review. We are pleased that you are happy with the service you received from CHEC. We hope all went well at your appointments. Best wishes CHEC
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Review titled 5 Star service
by Jean Pamela Wheeler - Posted on 26 June 2023
The staff were professional and excellent. The place was clean, the surgery was first class. Thumbs up.
Visited June 2023
Review titled CHEC Coventry
Replied on 27 June 2023
Hello Jean, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient ensuing a patients journey runs smoothly for them. We hope all went well with your surgery. Best wishes CHEC
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Review titled Great practice *****
by ALEC B - Posted on 20 September 2023
Been to have both eyes done for cataracts. Everything went so smoothly and on time. The staff were so helpful and polite. Thank you all very much for your attention.
Visited June 2023
Review titled CHEC Coventry
Replied on 21 September 2023
Hello Alec B, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and helpful ensuing a patients journey runs smoothly for them. We hope all went well with your surgery. Best wishes CHEC