Bedford Hospital NHS Trust - Ratings and reviews
Reviews
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Review titled Poor
Rated 1 star out of 5
by Anonymous - Posted on 12 September 2023
I would not recommend this hospital. Poor experience in Shuttleworth Ward. I would recommend having the support of a family member, friend or advocate for any patient who is unfortunate enough to be admitted there.
Visited September 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Erica B - Posted on 03 September 2023
I wanted to say a huge thank you to the A&E staff who treated an accidental injury to my hand on 2 September. The care was extremely friendly, competent and speedy. A very positive experience.
Visited September 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Well run
Rated 5 stars out of 5
by Alan Knight - Posted on 23 September 2023
Had an Angiogram yesterday and was not too sure what to expect but the staff make your stay (which was for about 6 hours) comfortable and i must say all i felt was a slight pinprick in my wrist and you get the information straight after.
Visited September 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Excellent service
Rated 4 stars out of 5
by Mrs Rose Vale - Posted on 24 October 2023
I have been visiting the Hand Therapy Dept at Bedford hospital and found the care very professional and integral to my recovery following fractures of my fingers. Special thanks to the team.
Visited July 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Rude Paediatric A&E doctor
Rated 3 stars out of 5
by Anonymous - Posted on 15 June 2023
Waited 3 hours to be seen with a 7 year old who was in pain. Finally saw the doctor who didn’t take the time to listen what I was saying, cut over me all the time and didn’t seem interested at all in my daughter who was in pain. We’d seen a doctor early in the day at the hospital who he then started saying was wrong. Took no proper time to explain what was happening and rushed us out like our complaint wasn’t worthy of the time being there. Get how busy doctors are and happy to wait but to dismiss people especially a seven year old in pain and treat them without the smallest bit of compassion isn’t right.
Visited June 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Caring Staff
Rated 5 stars out of 5
by cynthia edwards - Posted on 20 June 2023
5 Star for the Endoscopist Department Staff. Staff put me at ease very kind love our NHS. Only waited 2 weeks for my results. Plus explanned the procedure in clear terms.
Visited May 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Exceptional Service
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2023
Took my teenage son to A&E on a Saturday morning when he started displaying signs of a bad concussion (rugby injury) . The service we received from start to finish was exceptional. All staff were polite and courteous. We were dealt with quickly and efficiently. Within 2 hrs he had a CT scan and thankfully all was well . Advice given and allowed to go home. I was very impressed how smooth and efficiently all the children that day were processed . Thankful for our wonderful NHS staff
Visited April 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Very caring
Rated 5 stars out of 5
by Doreen Garratt - Posted on 13 April 2023
My husband is having Hospital at Home..the nursing staff are fantastic and very caring, can't do enough for you.they are easy to talk to and have great sense of humour.also have a lot of knowledge in what they are doing..Thank-you so much everyone..carry on your good work...
Visited April 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Everyone really did care
Rated 5 stars out of 5
by Jooles - Posted on 04 February 2023
Everyone from ambulance crew, Doctor and nurses were so kind & sympathetic, made my mother feel very cared for & safe
Visited February 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Excellent Staff
Rated 4 stars out of 5
by Paul - Posted on 24 January 2023
Excellent staff whilst I was in A&E and being transferred to a ward. Although long time waiting understand service is stretched. Admitted for few nights and had gallbladder surgery week later. Whole service good apart from discharge as took 5 hours to get meds from being told was OK to go home.
Visited January 2023
Bedford Hospital NHS Trust has not yet replied.