Hinckley & District Hosp - Ratings and reviews
Reviews
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Review titled Blood teat
Rated 3 stars out of 5
by Anonymous - Posted on 13 November 2023
Firstly I have to say the phlebotomist ladies are wonderful and very caring. I am a cancer patient and need a regular blood tests each months before chemotherapy , but it is not always possible to get an appointment. It can’t be booked at the time I had one as it is too early , but week before there are no app left and I have to drive to LRI to have blood taken there.
Visited Don't know on November 2023
Review titled Hinckley & District Hosp
Replied on 14 November 2023
Thank you so much for taking the time to put your comment on the NHS comments page. I am terribly sorry that you have had problems booking your blood tests and can completely understand why you would want to have these done locally. I have raised your concerns with the Sister and Service Manager for Hinckley outpatients who will be looking at the system to see if we can make it more user friendly.
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Review titled Physiotherapy and Xray review
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2022
This month I have had reason to deal with both of the above departments. Service has been exceptional and much appreciated. Thank You - Hinckley Hospital. I was asked to send a phone review but this is impossible on my basic mobile phone.
Visited Don't know on December 2022
Review titled Hinckley & District Hosp
Replied on 20 December 2022
Thank you for taking the time to share your feedback with us - it is much appreciated and I will ensure this is shared with the teams.
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2022
I was given the chance to take a cancellation for some minor surgery, took it and the op was the next day. Staff couldn't have been more caring. Appt was at 12:45 but needed to be home by 4pm some 25 miles away as expecting a call for an MRI app, so was first on the surgeon's list. Op was fine, and the post-op care was excellent. Only downside was there was nowhere for my carer to stay on-site during my 3 hour visit.
Visited Plastic surgery on December 2022
Review titled Hinckley & District Hosp
Replied on 22 December 2022
Thank you for taking the time to write and tell us about your experience at the H&D hospital. I am pleased to hear that it went well. I understand your comment about a lack of facilities for relatives. Unfortunately our coffee shop was run by volunteers and it closed at the beginning of the Covid outbreak and has not reopened again since then. I will feed this back to the landlords and see if anything can be done to re-establish a café of any type.
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Review titled Excellent staff
Rated 5 stars out of 5
by Kim flynn - Posted on 15 November 2022
Staff are very friendly and look after you really well everything was explained to me before and after . Really is a great place
Visited General Surgery on November 2022
Review titled Hinckley & District Hosp
Replied on 17 November 2022
Hi Kim Many thanks for your very kind comments about our hospital. You do not mention which department you visited so I will share this with all staff.
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Review titled Great People
Rated 4 stars out of 5
by Anonymous - Posted on 17 August 2022
Had two moles removed today. The nurses and the surgeon who did my procedure were nothing but kind friendly and compassionate towards me and constantly checked in with me to make sure I was ok. The nurses also had a great sense of humour which helped my anxiety. Thank you so much to everyone who helped with my procedure today.
Visited Dermatology on August 2022
Review titled Hinckley & District Hosp
Replied on 18 August 2022
Many thanks for your comments on your recent experience at the Hinckley and District Hospital. All feedback is useful to us and your kind comments with be shared with the team today.
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Review titled Still waiting for someone to contact me
Rated 2 stars out of 5
by Anonymous - Posted on 27 September 2022
Referred by gp 13 th July phoned was told no appointments and someone would contact me it's now 27th September and i have still not revieved a phone call ?
Visited Orthopaedics on July 2022
Review titled Hinckley & District Hosp
Replied on 03 October 2022
We would like to thank you for taking the time to post your comment. We are very sorry to hear about your experience in regards to the service not contacting you. This is not the experience we would want any of our service users to have as we try to ensure we provide the best care and treatment for everyone who accesses our services. If you would like to speak to someone further about the issues you have raised then please contact the Patient Advice and Liaison (PALS) Team by email at lpt.pals@nhs.net or by phone on (0116) 2950830.
Provided by Care opinion
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Review titled 10/10 service!
Rated 5 stars out of 5
by Emma - Posted on 31 May 2022
Fantastic from when I got there to when I left on the 26/05/22. Staff were kind, friendly and made me feel welcome on the day surgery unit. Ensured dignity and privacy were kept and pain management 10/10, and they even stayed longer to make sure I was able to go home the same day. They all went Above and Beyond, the anaesthetist, the nurses and the nursing associate and student nurse!
Visited Gynaecology on May 2022
Review titled Hinckley & District Hosp
Replied on 01 June 2022
Thank you so much for sharing your experience of our service with us. I have passed on your comments to the team.