Croydon University Hospital - Ratings and reviews
Reviews
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Review titled Outrageous behaviour
Rated 1 star out of 5
by Rosanna - Posted on 21 April 2024
Whilst my husband was being seen by the streaming nurse, I used an extra chair to sit as I am pregnant. Regardless of my situation another nurse came over and pulled the chair from under me, stating only the patient can sit. She was extremely rude and to add to this, this was extremely shocking behaviour from hospital staff
Visited Accident and emergency services on April 2024
Croydon University Hospital has not yet replied.
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Review titled Telephone consultation
Rated 5 stars out of 5
by Kate WB - Posted on 17 April 2024
Excellent meeting , doctor listened and asked good questions. Clarified points . She filled me with confidence and was very human and empathetic in her demeanour.
Visited Gastrointestinal and Liver services on April 2024
Croydon University Hospital has not yet replied.
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Review titled Do not answer phone
Rated 3 stars out of 5
by Alan poole - Posted on 04 April 2024
I have tried since 12.00 today to contact the dermatology department and nobody answered the phone it is now 16. 55 and still no answer
Visited Dermatology on April 2024
Croydon University Hospital has not yet replied.
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Review titled Superb treatment
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2024
I was taken to a&e by ambulance having passed out after an evening out. I was sober, but unable to stand or indeed move much without help. I had excellent treatment from the ambulance crew and later at a&e. I underwent several tests, including ecg and an xray. The care I received was superb, so kind and helpful. I can't really thank them enough.
Visited Accident and emergency services on April 2024
Croydon University Hospital has not yet replied.
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Review titled Avoid this place if you can
Rated 1 star out of 5
by Nethelli - Posted on 15 April 2024
Abysmal is an understatement. I have had the misfortune of being under the Gastro team at this hospital for about 2 years. It took well over a year to get an appointment, then the doctor was incredibly rude. The service since has been appalling. They could not care less. I would suggest going absolutely anywhere but here as you will not be looked after in the slightest. Avoid like the plague!!!!!!!!
Visited Gastrointestinal and Liver services on April 2024
Croydon University Hospital has not yet replied.
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Review titled Great nursing staff
Rated 5 stars out of 5
by Jacqueline howell - Posted on 14 March 2024
After my hysterectomy I was looked after by two great members of staff,they could not do enough for me even though the ward queens 1 was so very busy if I had to I wouldn’t hesitate to come back here elective surgery and queens 1 you was all amazing
Visited Gynaecology on March 2024
Croydon University Hospital has not yet replied.
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Review titled Poor practice
Rated 2 stars out of 5
by Anonymous - Posted on 02 March 2024
I had an appointment scheduled today at 7:30am for tooth extraction in the Elective Surgery department at the University hospital in Croydon. I waited 3 hours for the surgeon to turn up to do the surgery. He did not arrive to do my surgery. None of the other medical professionals in the department knew how to contact him. The whole experience was outrageous and disappointing.
Visited Oral and Maxillofacial Surgery on March 2024
Croydon University Hospital has not yet replied.
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Review titled Unreliable, uncaring maternity
Rated 1 star out of 5
by Tyler Beattie-Soper - Posted on 11 March 2024
Appointments continually being changed last minute, scan deadlines set for incorrect dates then swapped for an even more incorrect date. My wife will now miss her 20-week scan as the midwife originally booked it for the 23rd week, then changed it to the 24th and then two days out was told that it has to be moved to the 28th week - at which point many of the anomalies which it's for will no longer be able to be spotted. Just an awful hospital with no care for the patients and stress and anxiety repeated failures can cause. Consultant refused to take the call and instead told the receptionist to tell us to go away.
Visited Maternity services on March 2024
Croydon University Hospital has not yet replied.
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Review titled Awful experience, waste of time
Rated 1 star out of 5
by Ewelina - Posted on 24 March 2024
I went in this morning to a&e, as I’m having problems with my knee, the receptionist booked me in for GP appointment, however when I was finally seen by the GP, he just told me they can’t do anything for me and I should go back to my practice. No check ups, no tests, nothing!!! I wasted my entire day because no one bothered to let me know in advance that in this hospital no one cares about people!! Absolutely awful experience and would never recommend going there!
Visited General Medicine on March 2024
Croydon University Hospital has not yet replied.
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Review titled Great Practice
Rated 4 stars out of 5
by Candice Tierney - Posted on 08 February 2024
I have been impressed with the experience on the day, the follow up however has not been good. I was told over the weekend my case will be looked at and be informed on the Monday the out come. It is the following Thursday and no news, and no contact details which is why this is the only way to contact you
Visited Dermatology on February 2024
Croydon University Hospital has not yet replied.