Fernlea Surgery - Ratings and reviews
Reviews
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Review titled Lovely practise
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2023
This is such a lovely GP practise. They're so caring and kind. They admin ladies actually do their job and aren't patronising or angry. I can imagine they get their fair share of aggressive patients but they are so patient and always go above and beyond. We've never had such a nice experience with a GP before. We've been registered since my 14 year old daughter was born but it's not until the last 2 years that she's had health problems. The doctors actually listen, communicate and send appropriate referrals, explaining the pros and cons of it. We are very lucky to have this place and selfishly hope my positive review doesn't increase their patient load too much.
Visited April 2023
Fernlea Surgery has not yet replied.
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Review titled Nurse
Rated 5 stars out of 5
by Elonga Kalanga - Posted on 15 November 2022
I was very happy with the review today, The Nurse was very helpful to me and so understanding as usual. She is a very good Nurse, with lot of patience. She does Her job so good, she has lot experience..
Visited November 2022
Fernlea Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Joycelyn kwarteng - Posted on 29 June 2022
Response times from E consult are really quick, offered face to face appointments when necessary. Drs are very friendly, informative , professional and personable
Visited June 2022
Review titled Fernlea Surgery
Replied on 29 June 2022
Hi Joyceylyn, thank you for taking the time to leave us a positive review that motivates us to continue delivering outstanding patient care and service. We are very pleased to see that you are satisfied with the care you received and the e-consult system. We appreciate and take into consideration all reviews. If you have any recommendations to improve our services you can contact Practice Manager to discuss further. Fernlea Surgery.