Denaby Medical Practice - Ratings and reviews
Reviews
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Review titled Poor service
Rated 1 star out of 5
by Alf - Posted on 27 February 2024
Trying for 2 days to get GP appointment, the system gives you lots of choices but ends up repeating and gets you nowhere. I just don't know how to get an appointment.
Visited February 2024
Denaby Medical Practice has not yet replied.
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Review titled It doesn’t work
Rated 1 star out of 5
by Anonymous - Posted on 18 December 2023
Myself and my partner are never able to get through. It doesn’t matter what time we call or how long we wait for. We’ve been waiting 3 months for test results, can’t chase up as never able to get through, both off work currently with chest infections and have been trying for 3 days to get through to them with no luck…. Get more people to answer the phones?! It’s as simple as that!!!!
Visited December 2023
Denaby Medical Practice has not yet replied.
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Review titled No results
Rated 3 stars out of 5
by Dawn - Posted on 30 October 2023
I had blood test done over a week ago tried to get results on several occasions but left hanging on the phone waiting for them to pick up for over 40 minutes each time still no answer to phone it was the dr that asked for these bloods to be redone as they were done in July and did not look too good so had to be repeated now I’m here wondering if my meds are the problem or something else that I could need changed or additional meds but have no way of knowing as they don’t answer phone calls at this surgery
Visited October 2023
Denaby Medical Practice has not yet replied.
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Review titled Horrible
Rated 1 star out of 5
by Malcolm - Posted on 03 August 2023
New patient , trying to go my medication told pharmacist will phone me but didn’t they just put some of my medication down they stopped 3 items (apparently I’m allergic to them) all been given byDoctors or Hospital and 1 is for cholesterol, trying to sort it out told can’t see doctor they don’t do medication ???? Need to speak to pharmacist if I need to speak to practice manager need to email, been waiting now for nearly 4 weeks going to have no cholesterol tabs in 2 day . Veteran with PTSD so it doesn’t help. It seems this practice is not bothered if you are ill
Visited August 2023
Denaby Medical Practice has not yet replied.
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Review titled Unhelpful staff
Rated 1 star out of 5
by Anonymous - Posted on 11 July 2023
Months of bad patient contact, rudeness and abruptness of so called care navigators, feels like you’re on a timer and need to speak as fast as you can to get 1 word answers, very patronising and still problem not resolved, thankful I don’t have to have much contact with this surgery but I feel for those who do need there help regularly!!!!
Visited July 2023
Denaby Medical Practice has not yet replied.
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Review titled System for prescriptions is a disgrace
Rated 2 stars out of 5
by Philip Dorlin - Posted on 05 April 2023
So apparently you can only place a prescription for your medication either in person or online. I tried the online method months ago but the surgery never received them despite the system confirming in an email that a request was being made. Now I'm left with no choice and once again the surgery is not receiving my requests despite confirmation emails saying a request has been sent. I cannot attend the surgery in person as I'm housebound. If this continues and doesn't improve I will be left without any medication because the surgery is relying on a system that still doesn't appear to work. I'm just lucky my medication isn't the life saving kind because the surgery will risk someone's life if this issue isn't fixed immediately.
Visited April 2023
Denaby Medical Practice has not yet replied.
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Review titled Not fit for purpose
Rated 1 star out of 5
by MR DEAN CRITCHLEY - Posted on 15 March 2023
Unable to get regular meds. Waits a week then nothing. Told I have to wait for a prescriber. A week later he rings can barely understand. Given an alternative but I don't want an alternative as I have sourced the exact one and reserved elsewhere but guess what I have to wait another week for a prescriber. Doesn't seem to matter I'm without my blood pressure meds as they seem totally unsympathetic or caring. An absolute joke of a practice. Great at sending inappropriate text messages but rubbish at actually doing right by their patients. So badly done too and over worked these poor GP's.
Visited March 2023
Denaby Medical Practice has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Alf - Posted on 11 January 2023
Tried online appointment booking and was told would let me know later. ....Appointment came for 12/01/23 @ 11.30am........On 10/01/23 while having IV chemo treatment at DRI saw I had received 2 text reminders first said booking at 10/01/23 @ 11.05am........second said 10/01/23 @2.40pm. Whoever is in charge of texts should realise not everybody looks at or uses their phone 24/7 like some. Trying today 11/01/23 to see if my original appointment is valid.
Visited January 2023
Denaby Medical Practice has not yet replied.
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Review titled Waste of time
Rated 1 star out of 5
by Neil Noble - Posted on 12 December 2022
Cant get an appointment got a chest infection and ear infection told to phone 111 so phoned them they told me to phone gp or go to chemist absolute joke but they bombard me with texts when they're bored for blood tests to justify the money they get annually for me being a patient on their list then every other day its on the news that men dont use gps enough is there any wonder i have used this doctor's once in the last 12 months disgusting
Visited December 2022
Denaby Medical Practice has not yet replied.
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Review titled Worst practice In England
Rated 1 star out of 5
by Anonymous - Posted on 27 August 2022
The service is shocking they are very rude they say there going to get back to me for past 3 months been going down everyday making me stressed and depressed and making me argue with my family because it’s making me stressed because it so important I get that medical evidence been waiting over 3 months to answer 10 questions what take ten minutes to do it’s a absolute joke it’s makes me so angry
Visited August 2022
Denaby Medical Practice has not yet replied.