The Sutton Manor Surgery - Ratings and reviews
Reviews
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Review titled Felt listened to.
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2023
It did take a few tries (phoned but appointments for that day gone) to get an initial appointment several months ago but as my need wasn't urgent I understand this. Since then I have been completely happy with the service I've received. The GPs collected information from several investigations they arranged for me and explained things to me so I could make an informed choice about the treatment route I was comfortable with. I felt listened to and treated as an individual.
Visited November 2023
The Sutton Manor Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Barry Weston - Posted on 05 October 2023
My wife and i have recently joined this practice and the service that we have received has been superb .I have actually seen a doctor face to face. We would recommend this practice to anybody seeking a new doctors..
Visited September 2023
The Sutton Manor Surgery has not yet replied.
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Review titled Kind and helpful
Rated 5 stars out of 5
by Jason - Posted on 03 May 2023
During the past 2 years my parents (who are both well into their 80's), especially my mum, have needed help with a number of medical conditions. The staff at Sutton Manor have repeatedly done whatever has been necessary to get them the required help, for which we are incredibly grateful.
Visited May 2023
The Sutton Manor Surgery has not yet replied.
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Review titled Dreadful Receptionist
by Anonymous - Posted on 22 February 2023
Phoned today to try and get an appointment for a severe ear infection (diagnosed 19 days previous at the surgery) as pain is horrendous and feeling dizzy/unwell/sick with hearing loss. Receptionist told me to persevere with the pain as there are lots of people needing appointments. Explained I was told last week by the Dr to make an appointment if it wasn't getting any better and was told there is nothing they are willing to do to help me.
Visited February 2023
The Sutton Manor Surgery has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 22 July 2022
I have nothing but praise for the whole team at Sutton Manor Surgery, they have been fantastic. After completing the online form I had a telephone appointment the next day, which was followed up with a face to face appointment a week later. The receptionist team have been very accommodating when booking me in fortnightly, showing empathy and compassion for my situation and the 2 GPs I've spoken to/seen have been very understanding and thorough; their manner is excellent. They have taken my concerns seriously and acted on them; putting in a referral, chasing it up and giving advice. I couldn't be more happy about the service I've received over the last 6 weeks, the entire team have gone above and beyond. Thank you.
Visited July 2022
The Sutton Manor Surgery has not yet replied.