Proxy access is a secure way to use one or more GP services for someone else, for example to:
- book appointments
- order prescriptions
- speak to surgery staff
- get information like test results from medical records
Use this service to send an application for proxy access to your GP surgery.
You can apply to:
- get access to someone else's GP services
- give someone else access to your GP services
Your GP surgery will do safeguarding and other checks, and get consent if needed, before giving access.
Someone with proxy access can switch profiles in the NHS App, or by logging into the NHS website, to access services for someone else online.
You can get access to your own GP services in your NHS account.
Who can use this service
You can use this service if you are aged 16 or over (or 13 or over if you are a young parent applying for proxy access for your own child).
You can only get proxy access to a child's GP services if you are their parent or guardian with legal parental responsibility.
You and the person you're applying about need to be registered at the same GP surgery.
Important: Only available at some GP surgeries
You can only use this service if your GP surgery is taking part in this trial.
Before you start
Discuss setting up this access with the person you're applying about, if they're aged 11 or over, before you start using this service.
Information for adults who want help with GP services
Information for under-16s on parents and guardians accessing your doctor's services
If you apply to give access, we'll send the person you've applied about an email telling them about the application. They will only receive information on what services you want them to have access to.
If you apply to get access to an adult's GP services, we'll send the person you've applied about a text message, and an email including a copy of what you entered in the application.
You'll need to give details of the person you're applying about. We'll ask for their:
- name
- date of birth
- NHS number or postcode (using their NHS number is the best way for us to identify them)
You'll need to use your NHS login to prove who you are. If you do not have one yet, you can set one up as part of your application.
By using this service, you agree to the terms of use and privacy policy.
If you cannot use this service
If you're not able to use this service, ask your GP surgery if you can set up proxy access another way.